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Oklahoma State University
Center for Sales and Service Excellence

Spears School of Business at Oklahoma State University

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Committed to Customer Excellence

Housed in the School of Marketing and International Business, the Center for Sales and Service Excellence is committed to discovering the truths that underlie successful customer-employee interactions and training future managers to create satisfied customers and employees.
 
The center exists with three primary objectives:
  • Provide specialized education for students pursuing careers in retailing, personal selling or services marketing,
  • Enable industry partners to provide input into training processes and connect them with the best recruits,
  • Serve as a contact point for scholars who study issues relevant to customer-employee interaction.
The Certificate in Sales and Service Excellence offered through the Center provides an opportunity to build a strong foundation for the lifelong development of an outstanding service/sales mentality. As a result, you will be perfectly positioned to walk into a great job after you complete the degree and certificate.
 
For more information, please contact Todd Arnold, Center Director
 
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