LISA SLEVITCH

School of Hospitality and Tourism Management
Associate Professor

375 HUMAN SCIENCES
STILLWATER, OK 74078
Phone: 405-744-6713

lisa.slevitch@okstate.edu

Curriculum Vitae

Education

• Ph D, Iowa State University, Foodservice and Lodging Management, 2007
• MS, Iowa State University, Foodservice and Lodging Management, 2004
• MBA, Iowa State University, Marketing and Finance, 2002
• BS, Saint Petersburg University of Finance and Commerce; Saint Petersburg, Russia, Marketing, 1995

Publications

• Talal Abuhulaibah and Lisa Slevitch. (2024). "The role of switching costs in the triangle of complaint behavior, satisfaction, and switching behavior in the hotel contex". Journal of Hospitality Financial Management.
• Shuangyu Xu, Matthew Bauman, Sandra Ponting, Elisaveta Slevitch, Ksenia Kirilova, and Craig Webster. (2024). "Neolocalism in craft brewery experience: Scale development and validation. ". International Journal of Hospitality Management. (120),
• Elisaveta Slevitch. (2024). "A critical review of the Kano Model categorization methods.". Journal of Hospitality & Tourism Research.
• Bardia Batala and Elisaveta Slevitch. (2023). "Keeping two balls in the air: bleisure travel experience. ". Annals of Tourism Research Empirical Insight. (5), 1, 100115.
• Joo Ahn, Elisaveta Slevitch, and Kyong Sung. (2023). "Foodservice mobile application quality determinants’ impact on customer satisfaction and repeat usage intentions: the role of perceived risk.". Tourism and Hospitality Research. (23), 4,
• Shuangyu Xu, Matthew Bauman, Sandra Ponting, Elisaveta Slevitch, Craig Webster, and Ksenia Kirilova. (2023). "Authenticity of Craft Brewery Experience: A scale development study. ". Journal of Hospitality & Tourism Research.
• Elisaveta Slevitch, Tilanka Chandrasekera, and Luis Mejia-ICHRIE Research ReportsPuig. (2023). "Virtual Reality images as a tool in hotel promotions: is it effective and worth investment? ". ICHRIE Research Reports. (9), 1, 2476-1060.
• Mark Legg, Hugo Tang, Murat Hancer, and Elisaveta Slevitch. (2023). "Effects of experienced emotions on the Theory of Planned Behavior for predicting casino visitation intentions. ". Tourism Analysis. (28),
• Elisaveta Slevitch. (2022). "Applying psycho-physiological methods to comparison of Virtual Reality visualizations to traditional visualizations in hotel settings". Journal of Hospitality and Tourism Management.
• Kyong Sung, Chen-Wei Tao, and Lisa Slevitch. (2022). "Do strategy and content matter? Restaurant firms’ corporate social responsibility communication on Twitter: A social network theory perspective". Tourism and Hospitality Research. 1-13.
• K. S. Sung, Chen-Wei Tao, and Elisaveta Slevitch. (2020). "Restaurant chain’s corporate social responsibility messages on social networking sites: The role of social distance.". International Journal of Hospitality Management. (85),
• Elisaveta Slevitch. (2020). "Comparison of Virtual Reality visualizations with traditional visualizations in hotel settings.". Sage Publishing: Journal of Hospitality and Tourism Research. 1096-3480 .
• Latoya Gibbs and Elisaveta Slevitch. (2019). "Beyond the classroom: Student employability, intention to stay and customer satisfaction. ". Journal of Teaching in Travel & Tourism. (19 ), 4, 267-284.
• Kira Reshetnikova, Marina Predvoditeleva, and Elisaveta Slevitch. (2019). "Hospitality Master’s Program Competencies: The Case of Russian Hotel Industry. ". Journal of Hospitality & Tourism Education. (31), 4, 246-255.
• L Gibbs and Elisaveta Slevitch. (2018). "Integrating technical and emotional competences in hospitality education.". Journal of Tourism and Hospitality Education..
• S Bae, Elisaveta Slevitch, and Stacy Tomas. (2018). "The effects of restaurant attributes on satisfaction and return patronage intentions: Evidence from solo diners’ experiences in the United States". Cogent Business & Management. (5), 1, 1-16.
• M Legg, C H Tang, M Hancer, and Elisaveta Slevitch. (2018). "Using Survival Modeling for turn-time predictions in foodservice settings.". Journal of Foodservice Business Research. (2 ), 1, 20-36.
• K Siamionava, Elisaveta Slevitch, and Stacy Tomas. (2018). "Effects of Spatial Colors on Guests' Perceptions of Hotel Room.". International Journal of Hospitality Management,. (70), 85-94.
• K Siamionava, Elisaveta Slevitch, and T Chandrasekera. (2018). "Understanding the effects of spatial colors on perceptions of a hotel room from a cultural perspective.". American Journal of Business and Society. (3), 5, 45-54.
• E Roberts, A Bishop, M Ruppert-Stroescu, G Clare, J Hermann, C Singh, M Balasubramanian, K Struckmeyer, M Kang, and Elisaveta Slevitch. (2017). "Active Aging for L.I.F.E.: An Intergenerational Public Health Initiative Addressing Perceptions and Behaviors around Longevity, Independence, Fitness and Engagement.". Topics in Geriatric Rehabilitation. (33), 3, 211-222.
• N Velikova, Elisaveta Slevitch, and K Mathe-Soulek. (2017). "Application of Kano model to identification of wine festival satisfaction drivers.". International Journal of Contemporary Hospitality Management. (29), 10, 2708-2726.
• K Siamionava, Elisaveta Slevitch, and T Chandrasekera. (2017). "Application of Virtual Visualization Tools in Hospitality Environment Experiments.". International Journal of Electronic Engineering and Computer Science. (2), 4, 23-27.
• L Gibbs, Elisaveta Slevitch, and I Washburn. (2017). "Competency-based training in aviation: The impact of flight attendant performance and passenger satisfaction.". Journal of Aviation/Aerospace Education & Research. (26), 2, 55-80.
• N Jacobs-Gray, P Herbert, Elisaveta Slevitch, and J Leong. (2016). "Exterior lighting implications for safety and security at lodging facilities: An American case study.". Asian Journal of Innovative Research in Science, Engineering and Technology,. (1), 2, 30-36.
• M Predvoditeleva, K Reshetnikova, and Elisaveta Slevitch. (2016). "Hospitality and Tourism management as a research field and body of knowledge: An international perspective.". Theoretical and Practical Issues in Management. (11), 104-115.
• K Ishida, Elisaveta Slevitch, and K Simionyava. (2016). "The effects of traditional and electronic word- of-mouth on destination image of vacation tourists: A case of Branson, Missouri.". Administrative Science,. (6), 12, 1-17.
• P Hebert, G Clare, Yea Chung, Elisaveta Slevitch, and J Leong. (2015). "Effects of experimental conditions on consumer perceptions of ground beef: Interdisciplinary Study.". Journal of Social Sciences and Humanities. (1), 4, 275-282.
• Elisaveta Slevitch and O Oyner. (2015). "Examining hostel attributes in experience economy.". Tourism in emerging economies: Problems, perspectives, and destination competitiveness. 123-127.
• P Hebert, Yea Chung, Elisaveta Slevitch, and J Leong. (2015). "Hotel lighting to enhance guest safety and security.". Journal of Social Sciences and Humanities. (1), 4, 323-331.
• A Aluri, Elisaveta Slevitch, and R Larzelerle. (2015). "The effectiveness of embedded social media on hotel websites and the importance of social interactions and return on engagement.". International Journal of Contemporary Hospitality Management. (27), 4,
• A Aluri, Elisaveta Slevitch, , and R Larzelerle. (2015). "The influence of embedded social media channels on travelers' gratifications, satisfaction, and purchase intentions.". Cornell Hospitality Quarterly. (4), 1-18.
• K Mathe-Soulek and Elisaveta Slevitch. (2015). "What Drives Quick Service Restaurant's Customer Satisfaction at the Unit-Level". International Journal of Hospitality Management.. (50), 46–54.
• G Clare, P Hebert, H Lee, Yea Chung, M Kang, J Leong, and Elisaveta Slevitch. (2014). "Seeing the light: Consumer perceptions of ground beef packaging". Management. (4), 4, 77-89.
• Elisaveta Slevitch, K Mathe, E Karpova, and S Scott-Halsell. (2013). ""Green" attributes and customer satisfaction: optimization of resource allocation and performance". International Journal of Contemporary Hospitality Management,. (25), 6, 802-822.
• Y J Kim and Elisaveta Slevitch. (2013). "A visiting motivation-based approach to ecotourism market segmentation.". Journal of Hospitality & Tourism Studies,. (15), 1, 62-79.
• K Mathe and Elisaveta Slevitch. (2013). "An exploratory examination of supervisor undermining, employee involvement climate and the impact of customer service perceptions.". Journal of Hospitality and Tourism Research.. (37), 1, 29-50.
• V Asatryan, Elisaveta Slevitch, R Larzelerle, C Morosan, and D Kwun. (2013). "Effects of Psychological Ownership on students' commitment and satisfaction". Journal of Hospitality and Tourism Education. (25), 169-179.
• M Legg, H Tang, and Elisaveta Slevitch. (2012). "Does political ideology play a role in destination choice". American Journal of Tourism Research.. (1), 2, 45-58.
• Elisaveta Slevitch and A Nicely. (2012). "The case of student-worker's satisfaction and retention in on- campus hotel: An interpretative inquiry.". Journal of Travel and Tourism Research. (12), 36- 49.
• A Larasati, C DeYong, and Elisaveta Slevitch. (2011). "Comparing Neural Network and Ordinal Logistic Regression to analyze attitude responses". Service Science. (3), 4, 304-312.
• D Njite, M Hancer, and Elisaveta Slevitch. (2011). "Exploring corporate social responsibility: A managers' perspective on how and why small independent hotels engage with their communities". Journal of Quality Assurance in Hospitality and Tourism. (12), 3, 177-201.
• Elisaveta Slevitch. (2011). "Quantitative and qualitative methodologies compared: Ontological and epistemological perspectives.". Journal of Quality Assurance in Hospitality and Tourism Administration. (12), 1, 73-81.
• Elisaveta Slevitch and H Oh. (2010). "Relationship between attribute performance and customer satisfaction: A new perspective". International Journal of Hospitality Management. (29), 4, 559-569.
• N H Delen, H Qu, and Elisaveta Slevitch. (2009). "Hotel managers' perceptions towards relationship marketing: A case study of Antalya, Turkey". Journal of Travel and Tourism Research. (9), 1-2, 105- 121.
• Elisaveta Slevitch and A Sharma. (2007). "Management of perceived risk in context of destination choice". International Journal of Hospitality Administration. (9), 1, 23-41.
• J Ahn, Elisaveta Slevitch, and Kyong Sung. (1973). "Foodservice mobile application quality determinants’ impact on customer satisfaction and repeat usage intentions: the role of perceived risk. ". Tourism and Hospitality Research. (23), 4,

Presentations

• Inclusive menu design: A DEI perspective for individuals with dietary restrictions.
  ICHRIE - Global Research Marathon
  Phoenix, AZ - July 2023
• Inclusive menu design: A DEI perspective for individuals with dietary restrictions.
  APacCHRIE - Global Research Marathon
  Phillipines - May 2023
• Is it fair? Female employees’ stressors during the Covid-19 pandemic
  28th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
  Anaheim, CA - January 2023
• How to Successfully Sell Plant-Based Protein Products in a Carnivore State: Case of Oklahoma, USA
  EuroCHRIE
  Apledoorn, Netherlands - October 24 2022
• Hospitality female employees’ challenge and hindrance stressors during the Covid-19 Pandemic.
  2022 Annual ICHRIE Summer Conference
  Washington, D.C. - August 2022
• How to successfully sell plant-based protein in a carnivore state
  2022 OSU Undergraduate Research Symposium
  Stillwater, OK - April 2022
• Farm-To-Table Sourcing: The Case of Northern and Central California, USA.
  WFCHRIE
  Sacramento, CA - February 10 2022
• West, J*., & Slevitch, L. The visual aesthetics in Servicescape and Cyberscape in lifestyle hotels: Booking intentions via SOR model.
  27th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism. Houston, TX, January 2022
  Houston, TX - January 2022
• Virtual Reality images’ impact on cognition and affect in hotel settings
  Annual European Council on Hotel, Restaurant, and Institutional Education Conference
  EuroCHRIE
  Aalborg, Denmark - September 30 2021
• The Bleisure Travel Experience.
  The 25th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
  Las Vegas,NV - January 2020
• Virtual Reality visualizations versus traditional visualizations in hotel website settings
  2019 Annual ISTTE Conference
  ISTTE
  Vancouver, BC - September 2019
• The Impact of the 4 Dimensions of Complaining Efforts on Hotel Revisit Intentions.
  24th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
  Graduate Student Research Conference in Hospitality and Tourism
  Houston, TX - January 2019
• Analysis of Consumer Behavior in Mobile Payment Usage.
  24th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism.
  Graduate Student Research Conference in Hospitality and Tourism
  Houston, TX - January 2019
• Barriers and facilitators of farm-to-table sourcing from agriproducers to restaurants: Case of Oklahoma, USA
  Annual Conference
  European Council on Hotel, Restaurant, and Institutional Education
  Dublin, Ireland - November 2018
• Barriers and facilitators of farm-to-table sourcing from agriproducers to restaurants: Case of Oklahoma, USA
  Annual European Council on Hotel, Restaurant, and Institutional Education Conference (EuroCHRIE)
  EuroCHRIE
  Dublin, Ireland - November 2018
• Applying moderated dummy variable Ridge regression method for identifying zoo's quality components
  Annual Conference
  International Society of Tourism and Travel Educator's
  Hangzhou, China - October 14 2016
• Integrating technical and emotional competencies in hospitality education using a competency-based framework
  Annual Summer Conference
  ICHRIE
  Dallas, TX - July 2016
• The Effects of Traditional and Electronic Word-of-Mouth Perceptions on Destination Image: A case of Vacations Tourists Visiting Branson, Missouri
  Academic Confrence
  International Academic Conference on Economic and Social Development
  Moscow, Russia - April 2016
• Application of virtual visualization techniques in understanding users' perceptions of lodging interior environments
  Conference
  APacCHRIE
  Auckland, New Zealand - June 11 2015
• Understanding objective user perception of hospitality environments through neuroimaging techniques
  Annual Conference
  Environmental Design Research Association
  Los Angeles, CA - May 28 2015
• Utilizing Systems Thinking and Concept Mapping to Identify Interdisciplinary Research Opportunities: Considering the Effects of Light on Meat Products
  International Conference
  Hawaii University
  Honolulu, HI - January 5 2015