CHENZHANG BAO

Department of Management Science & Information Systems
Ast Prof

353 NORTH HALL
TULSA, OK 74106
Phone: 918-594-8350

chbao@okstate.edu

Education

• Ph D, University of Texas at Dallas, Information Systems, 2019
• MS, University of Texas at Dallas, Information Technology Management, 2014
• BA, Wuhan University, Economics, 2011

Publications

• Ankita Srivastava, Surya Ayyalasomayajula, Chenzhang Bao, Sezgin Ayabakan, and Dursun Delen. (2025). "An Organizational Routines Theory of Employee Well-being: Explaining the Love-Hate Relationship between Electronic Health Records and Clinicians". Journal of the Association for Information Systems. (26), 3, 589-632.
• Chenzhang Bao, Min Kyung Lee, and Wen Zhang. (2025). "Boosting or Undermining? Unveiling the Two-Sided Effect of Updates in Medical Crowdfunding Campaigns". Journal of the Association for Information Systems. (26), 3, 668-728.
• Ankita Srivastava, Pankaj Sharma, and Chenzhang Bao. (2025). "Information Systems-Driven Multi-Disciplinary Approaches to Sustainability and Circular Economy". Current Opinion in Green and Sustainable Chemistry. (52), 101007.
• Kenny Grifno, Chenzhang Bao, Craig J. Russell, and Dursun Delen. (2025). "Relationships Between Clinical Psychological Depression and Employee Absenteeism: A data analytics approach". Journal of Business Research. (189), 115189.
• Chenzhang Bao and Indranil Bardhan. (2024). "Hospital Productivity and Value in Pay-For-Performance Healthcare Programs". Health Systems.
• Chenzhang Bao and Indranil Bardhan. (2024). "Measuring Value in Healthcare: Lessons from Accountable Care Organizations". Health Affairs Scholar.
• Indranil Bardhan, Chenzhang Bao, and Sezgin Ayabakan. (2023). "Value Implications of Sourcing Electronic Health Records: The role of practice integration in hospitals". Information Systems Research. (34), 3, 1169-1190.
• Ankita Srivastava, Surya Ayyalasomayajula, Chenzhang Bao, Sezgin Ayabakan, and Dursun Delen. (2022). "Relationship Between Electronic Health Records Strategy and User Satisfaction: A Longitudinal Study Using Clinicians’ Online Reviews". Journal of the American Medical Informatics Association (JAMIA). (29), 9, 1577-1583..
• Chenzhang Bao and Indranil Bardhan. (2021). "Performance of Accountable Care Organizations: Health Information Technology and Quality–Efficiency Trade-Offs". Information Systems Research. (33), 2, 697-717.
• Ankita Srivastava, Chenzhang Bao, and Dursun Delen. (2021). "Assessing Ambulatory HIT Spillover Effects on Hospital Inpatient Costs". Austin, TX: Proceedings of the 42nd International Conference on Information Systems.
• Chenzhang Bao, Indranil Bardhan, Harpreet Singh, Bruce A Myer, and Kirk Kirksey. (2020). "Patient–Provider Engagement and its Impact on Health Outcomes: A Longitudinal Study of Patient Portal Use". MIS Quarterly. (44), 2, 699-723.
• Chenzhang Bao and Indranil Bardhan. (2018). "Antecedents and Outcomes of Health Information Sharing: Role of EMR Sourcing". San Francisco, CA: Proceedings of the 39th International Conference on Information Systems.
• Chenzhang Bao and Indranil Bardhan. (2017). "Measuring Relative Performance of Accountable Care Organizations: the role of health information technology". Seoul: Proceedings of the 38th International Conference on Information Systems .
• Chenzhang Bao and Indranil Bardhan. (2017). "Antecedents of Patient Health Outcomes in Dialysis Clinics: A National Study". Journal of Centrum Cathedra. (10), 1, 25-48.
• Chenzhang Bao, Indranil Bardhan, Harpreet Singh, Bruce Meyer, and Kirk Kirksey. (2016). "Does Patient Portal Usage Improve Health Outcomes? An Exploratory Study". Readmissions News. (5), 9, 1–3.

Presentations

• HIT Spillovers and Sustained Cooperation
  INFORMS Annual Meeting
  INFROMS
  Anaheim, CA - October 25 2021