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Oklahoma State University

B RYAN

B RYAN

HOSPITALITY AND TOURISM MANAGEMENT
Interim Associate Director, School of Hospitality and Tourism Management
Professor

365 HSCI
STILLWATER, OK 74078-6173
Phone: 405-744-8485

b.ryan@okstate.edu

Education

  • EDD, Oklahoma State University, Occupational and Adult Education, 1992
  • MS, Oklahoma State University, Food Nutrition and Institution Administration, 1984
  • BS, Oklahoma State University, Hotel and Restaurant Administration, 1981

Publications

  • Bonhak Koo, Catherine Curtis, and William Ryan. (2020). "Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives". International Journal of Hospitality Management.
  • Aijing Liu, Emily Ma, Hailin Qu, and William Ryan. (2020). "Daily Green Behavior as an Antecedent and a Moderator for Visitors’ Pro-environmental Behaviors.". The Journal of Sustainable Tourism. (28), 9, 1390-1408.
  • Y C Wang, William Ryan, and C E Yang. (2019). "Employee Brand Love and Love Behavior: Perspectives of Social Exchange.". International Journal of Hospitality Management. (77), January, 458-467.
  • Ruiyu Feng, Yao-Chin Wang, and William Ryan. (2018). "Outcomes of business travelers’ perceived service experiences at luxury hotels.". Emerald. (Volume 9: Quality Services and Experiences in Hospitality and Tourism), 181-193. 978-1-78756-384-1.
  • G Hornsby, S Scott-Halsell, Catherine Curtis, William Ryan, and J Kirksey. (2017). "Do I fit in? The impact of race on hospitality student perceptions of departmental climate.". Journal of Teaching in Travel & Tourism. (17), 4, 219-236.
  • William Ryan, E Ma, A Hsiao, and M Ku. (2015). "The Work-family Conflict of University Foodservice Managers: An Exploratory Study of Its Antecedents and Consequences.". Journal of Hospitality and Tourism Management. (22), 10-18.
  • P Tavitiyaman, N Weerakit, and William Ryan. (2014). "Leadership Competencies for Hotel General Managers.". International Journal of Hospitality and Tourism Administration. (15), 2, 191-216.
  • A Liu, William Ryan, and H Qu. (2012). "Perceived Image of Chinese Restaurants in the USA.". Asia-Pacific Journal of Innovation in Hospitality and Tourism. (1), 1, 47-64..
  • A A Camillo, W G Kim, P J Moreo, and William Ryan. (2010). "A model of historical development and future trends of Italian cuisine in America.". International Journal of Hospitality Management. (29), 4, 549-558.
  • S Lin, William Ryan, H Qu, and L Martin. (2010). "A Study of the Relationship Between Hotel Informative Service Setting Items and Customer Satisfaction.". Journal of Quality Assurance in Hospitality and Tourism. (11), 2, 111-131.
  • G G Causin, L J Robertson, and William Ryan. (2008). "Courseware components and features: Preferences of faculty in the human sciences.". Journal of Family & Consumer Sciences. (100), 2, 43815.
  • S M Hu, J Leong, W Kim, William Ryan, and B Warde. (2008). "Senior citizens' perceived service levels in three restaurant sectors.". Journal of Foodservice Business Research. (11), 2, 202-219.
  • W G Kim, William Ryan, and S Ceschini. (2007). "Factors affecting systematic risk in the restaurant industry.". Tourism Economics. (13), 2, 197-208.
  • R J Yeh, L Martin, P Moreo, William Ryan, and K Perry. (2005). "Hospitality Educators' Perceptions of Ethics Education and the Implications for Hospitality Educators, Practitioners, and Students.". Journal of Hospitality and Tourism Education. (17), 2, 25-35.
  • L Martin, William Ryan, A Regna, and P Regna. (2002). "Curriculum review: A model.". FIU Hospitality Review. (20), 1, 67-75.
  • Y G Kim and William Ryan. (2002). "Educational effects of job attitudes among hospitality employees.". International Journal of Tourism Sciences. (2), 1, 69-84.
  • C Cobanoglu, C Corbaci, and William Ryan. (2001). "A comparative study: The impact of technology in lodging properties in the United States and Turkey.". The International Journal of Hospitality Information Technology. (2), 1, 23-40.
  • H Qu, William Ryan, and R Chu. (2001). "The perceived importance of job attributes among foodservice employees in Hong Kong hotel industry.". International Journal of Hospitality and Tourism Administration,. (2), 2, 57-76.
  • William Ryan. (2000). "Enhancing the partnership: Campus dining and hospitality education programs.". The Journal of the National Association of College and University Food Services. (22), 72-84.
  • H Qu, William Ryan, and R Chu. (2000). "The importance of hotel attributes in contributing to travelers' satisfaction in Hong Kong hotel industry.". The Journal of Quality Assurance in Hospitality and Tourism. (1), 3, 65-83.
  • C Cobanoglu and William Ryan. (1998). "71st World conference on club management: Take charge of tomorrow today. Anatolia:". An International Journal of Tourism and Hospitality Management,. (8), 4,

Presentations

  • The relationships between LMXSC, envy, and psychological capital of hotel employees.
    25th Annual Graduate Education and Research Conference in Hospitality and Tourism
    Las Vegas - January 2020
  • The Intersectiuon of Hospitality and Assisted Living,
    Defining the Future of Assisted Living
    Leading Age Oklahoma
    Oklahoma City, OK - September 19 2019
  • The impact of alumni participation in class on students' learning experiences in hospitality and tourism fields: Undergraduates' and alumni' perspectives
    Hospitality and Learning Conference
    University of North Texas
    Denton, TX - 2018
  • Examining the Effects of Interdisciplinary Project- Based Learning on Students’ Intrinsic Motivation Orientation
    Annual Summer Conference and Marketplace
    ICHRE
    Baltimore, MD - July 2017
  • Examining the effects of interdisciplinary projectbased learning on students' intrinsic motivation orientation
    Annual Conference
    International Council on Hotel, Restaurant, and Institutional Education
    Baltimore, MD - July 27 2017
  • Hotel employees' brand love and love behaviors: Organizational culture as the moderator
    Annual Conference
    International Council on Hotel, Restaurant, and Institutional Education
    Baltimore, MD - July 27 2017
  • Effects of employee brand love on supportive voice behavior, helping behavior, and forgiveness behavior: Comparing hotel employees in the U.S. and Taiwan
    Conference
    APacCHRIE
    Bali, Indonesia - May 31 2017
  • Hotel Managers' Brand Love and Health
    Conference
    Advances in Hospitality & Tourism Marketing and Management
    Guangzhou, China - 2016
  • Social identity on supervising employee brand love: Parenting style and age gap as moderators
    Conference
    International Council On Hotel, Restaurant, and Institutional Education
    2016
  • Am I Prepared to Enter the Industry? A Study of Potential Hospitality Education Graduates and Their Future within the Industry
    Annual Conference
    Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
    2015

Awards and Honors

  • Nominated for the 2020 Eminent Faculty Award (2020)
  • Best Research Paper Award (2017)
  • Dr. Hai Sik Sohn Award for Best Research Paper (2007)
  • OSU Regents Distinguished Teaching Award (2006)
  • Outstanding Undergraduate Advisor (2005)
  • Best Empirical Research Paper (2002)
  • OSU Regents Distinguished Teaching Award (2001)
  • President’s Celebrate State Award for Commitment to Students in Advising and Mentoring (2001)
  • Best Empirical Research Paper (1999)
  • Eagle Scout (1971)

Academic, Military, and Professional Positions

  • Oklahoma State University, Interim Associate Director, School of Hospitality and Tourism Management, November 2018
  • Oklahoma State University, Professor, July 2010
  • Oklahoma State University, Charles W. Lanphere Professor, July 2010 - June 2014
  • Oklahoma State University, Director, School of Hospitality and Tourism Management, January 2010 - July 2013
  • Oklahoma State University, Associate Professor, July 2002 - June 2010
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, January 2009 - January 2010
  • Oklahoma State University, Associate Director, School of Hospitality and Tourism Management, January 1999 - December 2009
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, February 2006 - June 2007
  • Oklahoma State University, Assistant Professor, August 1996 - June 2002
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, August 1997 - December 1998
  • Oklahoma State University, Assistant Director, Department of Residential Life, November 1994 - August 1996
  • Oklahoma State University, Adjunct Faculty, August 1991 - May 1996
  • Oklahoma State University, Manager of Food Service, Dept. of Residential Life, July 1984 - October 1984
  • Oklahoma State University, Food Production Coordinator, University Food Service, January 1982 - June 1984
  • Oklahoma State University, Supervisor, University Food Service, January 1976 - December 1981

Courses Taught

  • HTM 3213 (1 Semester)
  • HTM 3473 (8 Semesters)
  • HTM 6000 (7 Semesters)
  • BHON 4990 (1 Semester)
  • HTM 3120 (1 Semester)
  • HTM 3543 (1 Semester)
  • HTM 4090 (2 Semesters)
  • HTM 2665 (1 Semester)
  • HTM 4850 (1 Semester)