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Oklahoma State University

B RYAN

B RYAN

Hospitality and Tourism Management
Professor

365 HSCI
STILLWATER, OK 74078-6173
Phone: 405-744-8485

b.ryan@okstate.edu

Education

  • EDD, Oklahoma State University, Occupational and Adult Education, 1992
  • MS, Oklahoma State University, Food Nutrition and Institution Administration, 1984
  • BS, Oklahoma State University, Hotel and Restaurant Administration, 1981

Publications

  • Bonhak Koo, Catherine Curtis, and William Ryan. (2020). "Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives". International Journal of Hospitality Management.
  • Aijing Liu, Emily Ma, Hailin Qu, and William Ryan. (2020). "Daily Green Behavior as an Antecedent and a Moderator for Visitors’ Pro-environmental Behaviors.". The Journal of Sustainable Tourism. (28), 9, 1390-1408.
  • Y C Wang, William Ryan, and C E Yang. (2019). "Employee Brand Love and Love Behavior: Perspectives of Social Exchange.". International Journal of Hospitality Management. (77), January, 458-467.
  • Ruiyu Feng, Yao-Chin Wang, and William Ryan. (2018). "Outcomes of business travelers’ perceived service experiences at luxury hotels.". Emerald. (Volume 9: Quality Services and Experiences in Hospitality and Tourism), 181-193. 978-1-78756-384-1.
  • G Hornsby, S Scott-Halsell, Catherine Curtis, William Ryan, and J Kirksey. (2017). "Do I fit in? The impact of race on hospitality student perceptions of departmental climate.". Journal of Teaching in Travel & Tourism. (17), 4, 219-236.
  • William Ryan, E Ma, A Hsiao, and M Ku. (2015). "The Work-family Conflict of University Foodservice Managers: An Exploratory Study of Its Antecedents and Consequences.". Journal of Hospitality and Tourism Management. (22), 10-18.
  • P Tavitiyaman, N Weerakit, and William Ryan. (2014). "Leadership Competencies for Hotel General Managers.". International Journal of Hospitality and Tourism Administration. (15), 2, 191-216.
  • A Liu, William Ryan, and H Qu. (2012). "Perceived Image of Chinese Restaurants in the USA.". Asia-Pacific Journal of Innovation in Hospitality and Tourism. (1), 1, 47-64..
  • A A Camillo, W G Kim, P J Moreo, and William Ryan. (2010). "A model of historical development and future trends of Italian cuisine in America.". International Journal of Hospitality Management. (29), 4, 549-558.
  • S Lin, William Ryan, H Qu, and L Martin. (2010). "A Study of the Relationship Between Hotel Informative Service Setting Items and Customer Satisfaction.". Journal of Quality Assurance in Hospitality and Tourism. (11), 2, 111-131.
  • G G Causin, L J Robertson, and William Ryan. (2008). "Courseware components and features: Preferences of faculty in the human sciences.". Journal of Family & Consumer Sciences. (100), 2, 43815.
  • S M Hu, J Leong, W Kim, William Ryan, and B Warde. (2008). "Senior citizens' perceived service levels in three restaurant sectors.". Journal of Foodservice Business Research. (11), 2, 202-219.
  • W G Kim, William Ryan, and S Ceschini. (2007). "Factors affecting systematic risk in the restaurant industry.". Tourism Economics. (13), 2, 197-208.
  • R J Yeh, L Martin, P Moreo, William Ryan, and K Perry. (2005). "Hospitality Educators' Perceptions of Ethics Education and the Implications for Hospitality Educators, Practitioners, and Students.". Journal of Hospitality and Tourism Education. (17), 2, 25-35.
  • L Martin, William Ryan, A Regna, and P Regna. (2002). "Curriculum review: A model.". FIU Hospitality Review. (20), 1, 67-75.
  • Y G Kim and William Ryan. (2002). "Educational effects of job attitudes among hospitality employees.". International Journal of Tourism Sciences. (2), 1, 69-84.
  • C Cobanoglu, C Corbaci, and William Ryan. (2001). "A comparative study: The impact of technology in lodging properties in the United States and Turkey.". The International Journal of Hospitality Information Technology. (2), 1, 23-40.
  • H Qu, William Ryan, and R Chu. (2001). "The perceived importance of job attributes among foodservice employees in Hong Kong hotel industry.". International Journal of Hospitality and Tourism Administration,. (2), 2, 57-76.
  • William Ryan. (2000). "Enhancing the partnership: Campus dining and hospitality education programs.". The Journal of the National Association of College and University Food Services. (22), 72-84.
  • H Qu, William Ryan, and R Chu. (2000). "The importance of hotel attributes in contributing to travelers' satisfaction in Hong Kong hotel industry.". The Journal of Quality Assurance in Hospitality and Tourism. (1), 3, 65-83.
  • C Cobanoglu and William Ryan. (1998). "71st World conference on club management: Take charge of tomorrow today. Anatolia:". An International Journal of Tourism and Hospitality Management,. (8), 4,

Presentations

  • The relationships between LMXSC, envy, and psychological capital of hotel employees.
    25th Annual Graduate Education and Research Conference in Hospitality and Tourism
    Graduate Education and Research Conference in Hospitality and Tourism
    Las Vegas - January 2020
  • The Intersectiuon of Hospitality and Assisted Living,
    Defining the Future of Assisted Living
    Leading Age Oklahoma
    Oklahoma City, OK - September 19 2019
  • The impact of alumni participation in class on students' learning experiences in hospitality and tourism fields: Undergraduates' and alumni' perspectives
    Hospitality and Learning Conference
    University of North Texas
    Denton, TX - 2018
  • Examining the Effects of Interdisciplinary Project- Based Learning on Students’ Intrinsic Motivation Orientation
    Annual Summer Conference and Marketplace
    ICHRE
    Baltimore, MD - July 2017
  • Examining the effects of interdisciplinary projectbased learning on students' intrinsic motivation orientation
    Annual Conference
    International Council on Hotel, Restaurant, and Institutional Education
    Baltimore, MD - July 27 2017
  • Hotel employees' brand love and love behaviors: Organizational culture as the moderator
    Annual Conference
    International Council on Hotel, Restaurant, and Institutional Education
    Baltimore, MD - July 27 2017
  • Effects of employee brand love on supportive voice behavior, helping behavior, and forgiveness behavior: Comparing hotel employees in the U.S. and Taiwan
    Conference
    APacCHRIE
    Bali, Indonesia - May 31 2017
  • Hotel Managers' Brand Love and Health
    Conference
    Advances in Hospitality & Tourism Marketing and Management
    Guangzhou, China - 2016
  • Social identity on supervising employee brand love: Parenting style and age gap as moderators
    Conference
    International Council On Hotel, Restaurant, and Institutional Education
    2016
  • Am I Prepared to Enter the Industry? A Study of Potential Hospitality Education Graduates and Their Future within the Industry
    Annual Conference
    Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
    2015

Awards and Honors

  • Nominated for the 2020 Eminent Faculty Award (2020)
  • Best Research Paper Award (2017)
  • Dr. Hai Sik Sohn Award for Best Research Paper (2007)
  • OSU Regents Distinguished Teaching Award (2006)
  • Outstanding Undergraduate Advisor (2005)
  • Best Empirical Research Paper (2002)
  • OSU Regents Distinguished Teaching Award (2001)
  • President’s Celebrate State Award for Commitment to Students in Advising and Mentoring (2001)
  • Best Empirical Research Paper (1999)
  • Eagle Scout (1971)

Academic, Military, and Professional Positions

  • Oklahoma State University, Professor, July 2010
  • Oklahoma State University, Interim Associate Director, School of Hospitality and Tourism Management, November 2018 - June 30 2020
  • Oklahoma State University, Charles W. Lanphere Professor, July 2010 - June 2014
  • Oklahoma State University, Director, School of Hospitality and Tourism Management, January 2010 - July 2013
  • Oklahoma State University, Associate Professor, July 2002 - June 2010
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, January 2009 - January 2010
  • Oklahoma State University, Associate Director, School of Hospitality and Tourism Management, January 1999 - December 2009
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, February 2006 - June 2007
  • Oklahoma State University, Assistant Professor, August 1996 - June 2002
  • Oklahoma State University, Interim Director, School of Hospitality and Tourism Management, August 1997 - December 1998
  • Oklahoma State University, Assistant Director, Department of Residential Life, November 1994 - August 1996
  • Oklahoma State University, Adjunct Faculty, August 1991 - May 1996
  • Oklahoma State University, Manager of Food Service, Dept. of Residential Life, July 1984 - October 1984
  • Oklahoma State University, Food Production Coordinator, University Food Service, January 1982 - June 1984
  • Oklahoma State University, Supervisor, University Food Service, January 1976 - December 1981

Courses Taught

  • HTM 3213 (1 Semester)
  • HTM 3473 (8 Semesters)
  • HTM 6000 (7 Semesters)
  • BHON 4990 (1 Semester)
  • HTM 3120 (1 Semester)
  • HTM 3543 (1 Semester)
  • HTM 4090 (2 Semesters)
  • HTM 2665 (1 Semester)
  • HTM 4850 (1 Semester)