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Oklahoma State University



Department of Management Science & Information Systems
Ast Prof

Phone: 405-744-3551


  • Ph D, Auburn University, Business Information Systems Management, 2023
  • Ph D, Florida State University, Instructional Systems and Learning Technologies, 2016
  • MS, University of Missouri - Columbia, Educational Technology, 2009
  • BS, Beijing Normal University - Zhuhai, Computer Science, 2007


  • Xinming Xia, Yi Zhang, Wenting (Kayla) Jiang, and Connor Y.H. Wu. (2023). "Staying Home, Tweeting Hope: Mixed Methods Study of Twitter Sentiment Geographical Index During US Stay-At-Home Orders". Journal of Medical Internet Research. (25),
  • Ashish Gupta, Han Li, Alireza Farnoush, and Wenting (Kayla) Jiang. (2022). "Understanding Patterns of COVID-19 Infodemic: A Systematic and Pragmatic Approach to Curb Fake News". Journal of Business Research . (140), 670-683.
  • Wenting (Kayla) Jiang. (2017). "Interdependence of Roles, Role Rotation, and Sense of Community in an Online Course". Distance Education. (38), 1, 84-105.
  • Ken Balduaf, Wenting (Kayla) Jiang, Francisca Marshall, and Vanessa Dennen. (2014). "From learning management systems to learning community systems: Enabling social constructivist learning.". Research on Course Management Systems in Higher Education. 89-118.
  • Vanessa Dennen and Wenting (Kayla) Jiang. (2014). "Twitter-Based Knowledge Sharing in Professional Networks: The Organization Perspective". Adult and Continuing Education: Concepts, Methodologies, Tools, and Applications.


  • Leveraging Artificial Intelligence Techniques to Understand the Dynamic Nature of COVID-19 Related Social Media Topics
    Pre-ICIS SIGDSA Symposium
    Copenhagen, Denmark - December 2022
  • Using Text Analytics Techniques to Analyze Moderated and Unmoderated Disparate Datasets: Misinformation and Social Media Data in the Context of COVID-19 and Mental Health
    Workshop on Information Technologies and Systems
    Copenhagen, Denmark - December 2022
  • Developing Mobile App Design from User Feedback Using Deep Unsupervised Learning
    INFORMS Annual Meeting
    Indianapolis, IN - October 2022
  • Geographical Clustering of Cancer Mortality Rates and Their Relationship with the Covid-19 Pandemic: County-level Analysis in the United States
    INFORMS Annual Meeting
    Indianapolis, IN - October 2022
  • Emotion Analysis of English and Spanish Covid Tweets
    Annual Americas Conference on Information Systems
    Minneapolis, MN - August 2022
  • Misinformation: A Survey of State-of-Art and Future Research Opportunities
    Annual Americas Conference on Information Systems
    Minneapolis, MN - August 2022
  • What Facebook Messages Told Us About How We Handled Disaster Management during the COVID-19 Pandemic?
    Pre-ICIS SIGDSA Symposium
    Virtual - December 2021
  • Understanding the Evolution of COVID-19 News Topics Using NLP Approaches
    Decision Science Institute
    Virtual - November 2021
  • Tracking the Evolution of Covid-19 News Topics
    Pre-ICIS SIGDSA Analytics Development Workshop
    Virtual - December 2020
  • Firm's Response Strategies after Data Breach and Stock Market Reactions
    Annual Americas Conference on Information Systems
    Virtual - August 2020

Awards and Honors

  • AIS Doctoral Student College Leadership Award (2023)
  • Auburn University Outstanding Doctoral Student (2023)
  • AIS Doctoral Student College's Volunteer Award (2022)
  • AIS Doctoral Student Service Award (2022)
  • Auburn Student Research Symposium Third Place Award University-Wide Graduate Student Winner in Human Sciences, Social Sciences, Creative Arts, Nursing and Humanities (2022)
  • Harbert College of Business Department of Systems & Technology Outstanding Research Award Ph.D. Student (2022)
  • Graduate Fellowship, Harbert College of Business Department of Systems and Technology (2019-2023) (2019)
  • Finalist, Gagne/Briggs Outstanding Service Award (2013)
  • Graduate Assistantship, Department of Educational Psychology and Learning Systems (2010-2014) (2010)
  • Grt NRA Fellowship (2009-2010) (2009)
  • Outstanding Graduates (2007)
  • 2nd Runner's Up scholarship for academic excellence (2006)
  • 2nd Runner's Up scholarship for academic excellence (2005)
  • 3rd Runner's Up scholarship for academic excellence (2004)

Academic, Military, and Professional Positions

  • Spatiotemporal Innovation Lab for Big Data, Center of Geographic Analysis, Harvard University, Core Lab Member, September 2022
  • AIS Doctoral Student College, Past President, January 2024 - December 2024
  • AIS Doctoral Student College, President, January 2023 - December 2023
  • Raymond J. Harbert College of Business, Auburn University, Graduate Assistant, August 2019 - July 2023
  • Raymond J. Harbert College of Business, Auburn University, Instructor, August 2021 - May 2023
  • Center for Learning and Teaching, Distance Learning, Old Dominion University, Instructional Designer and Project Manager, January 2015 - September 2018
  • Center for Distance Learning, Tallahassee Community College, Instructional Designer (Internship), September 2013 - December 2014
  • Florida State University, Graduate Assistant, January 2010 - December 2014
  • Florida Department of Highway Safety and Motor Vehicles, Education and Training Specialist (Internship), February 2012 - July 2013
  • Learning Systems Institute, Florida State University, Instructional Designer, May 2011 - July 2011
  • Center for Assessment and Testing, Florida State University, Consultant, January 2011 - April 2011

Courses Taught

  • MSIS 3293 (5 Semesters)
  • MSIS 5020 (1 Semester)