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Oklahoma State University
Center for Customer Interface Excellence

Spears School of Business at Oklahoma State University

Academic Advisory Board

Todd Arnold
Associate Director, Center for Customer Interface Excellence

Tom Brown
Director, Center for Customer Interface Excellence

Andrea Dixon
Hankamer School of Business, Baylor University

Karen Flaherty
Spears School of Business, Oklahoma State University

Nancy Sirianni
D’Amore-McKim School of Business, Northeastern University

Chester Spell
School of Business, Rutgers University – Camden

Alex Zablah
Haslam College of Business, University of Tennessee – Knoxville

Organizational Frontlines Research