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Oklahoma State University
Center for Executive and Professional Development

Spears School of Business at Oklahoma State University

Recorded Webinars


Register now and learn at your convenience!

Topics such as

  • Understanding text and web mining
  • Correcting behavior in the workplace
  • Leading through relationships
  • Goal setting and accountability
  • Storytelling: a powerful communication tool
  • Other topics

Session Length and Fees

  • One-hour webinars
  • $125 per session site

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recorded webinars

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For more information:


Griffin Pivateau, J.D.

Legal Aspects of the Hiring Process

Every business depends on selecting the best possible employees. Unfortunately, an employer cannot rely solely on business concerns in making hiring decisions. Instead, the employer must remember that the law guides the employer’s conduct at each stage of the hiring process. In this session, we review the legal aspects of employee selection, identify the pitfalls, and discuss proper (and improper) techniques.

Religious Discrimination Law for the Employer: More Complicated than Ever

The law of religious discrimination is different, because it requires employers to accept behavior that would not ordinarily be tolerated. And, with recent events, employees are probably more aware than ever of their rights to seek accommodations of their religious beliefs. The EEOC, grappling with a doubling of religious discrimination claims in the last decade, has demanded that employers accommodate a wide range of religious practices. Employers have struggled, paying out millions of dollars to resolve claims. At the end of this webinar, participants will be able to recognize the two types of religious discrimination claims, understand when accommodation is necessary, and how to defend a religious discrimination claim.

Winning the Battle and Losing the War: Retaliation in the Workplace

Human nature creates a tendency to retaliate against those who accuse them of wrongdoing. The law, however, prohibits employers from punishing employees for exercising rights assured to them. Retaliating can create employer liability, even where no underlying wrong existed. Over the last decade, retaliation claims against employers have increased over 35%. All supervisors, in addition to human resources staff members, should receive instruction on avoiding retaliation and preventing retaliation complaints from their employees. At the end of this webinar, you will be able to describe what constitutes retaliation, state why it is important for employers to comply with laws against retaliation, name employment laws that include protection against retaliation, and describe ways to avoid retaliation and prevent complaints.

Bullying and Beyond: Workplace Conflict

Commit your company to providing a workplace free of bullying. Most employers have sexual harassment policies, but do not have one addressing bullying in the workplace. The proactive employer will realize that creating a means of addressing bullying must be a priority. In this webinar, we discuss workplace bullying, address the potential legal claims that it can generate, and outline a proposed risk management plan. At the end of this webinar, you should be able to discuss the concept of bullying, understand the risks created by bullying in the workplace, and identify strategies to manage bullying.

Griffin Pivateau

Griffin Pivateau, J.D.

Associate Professor, Department of Economics and Legal Studies in Business

Cynthia Wang, Ph.D.

Incorporating a Cultural Perspective into Communications

The ability to effectively communicate within and across cultural boundaries is essential in today’s increasingly global business environment.

Learn to:

  • Analyze the behavior of ourselves and others
  • Understand communication and management styles from around the world
  • Recognize, understand, analyze and effectively use cross-cultural concepts

Cynthia Wang

Cynthia Wang, Ph.D.

Associate Professor, Department of Management

Jerry Rackley

Marketing Bootcamp

This Marketing Bootcamp program will be presented in a series of three webinar: Marketing 101, Marketing 201 and Marketing 301. Marketing 101 provides the foundation for the remaining sessions in the series, each of which are progressively more advanced.

This webinar series is an investment in taking marketing from some vague concept with questionable outcomes to a practical function that delivers measurable value and helps drive revenue. Attendees will learn a practical approach to marketing beginning with what it is and how it works. They can use the ideas and concepts shared in this webinar series to implement or improve their marketing in a way that makes sense for the market they are in while targeting the ideal customers for their solutions.

  • Marketing 101 – covers the essentials of strategy and positioning, the foundation for other marketing activities.
  • Marketing 201 – covers the primary marketing approaches for the modern marketer, such as content marketing and digital marketing.
  • Marketing 301 – covers the need to measure, track and analyze key metrics to understand how marketing is performing.

This series of webinars – Marketing Bootcamp – is designed for organizations that have no formal marketing function, or have an ineffective one. It is designed to demystify marketing, equipping and inspiring attendees to create and execute a practical marketing strategy that influences revenue.

Jerry Rackley

Jerry Rackley

Executive-in-Residence, Department of Marketing

Matt Bowler, Ph.D.

Rewarding and Motivating Performance

This webinar will provide managers with the tools to get their employees to want to give their best effort at work. We will explore ways to find out what motivates each employee and how to translate that into employee rewards.

Leading Through Informal Social Networks

It has been said that companies succeed in spite of organizational charts, not because of them. In this session participants will learn the value of assessing the informal social networks within and between departments in the company that actually facilitate company success. The various types of informal social networks will be discussed including communication, trust, influence, advice, and even rudeness networks. Finally, participants will learn the value of social capital and how to properly harness that value.

Matt Bowler

Matt Bowler, Ph.D.

Associate Professor, Department of Management

Dursun Delen, Ph.D.

Understanding Text and Web Mining

More than 80% of data is in some type of unstructured, often textual, form. Text mining is the process of deriving novel information from a collection of textual data. One difficulty is that databases are designed for computer programs to process automatically, whereas text is written for people to read and understand. In this session you will learn processes applicable to text mining projects.

Dursun Delen

Dursun Delen, Ph.D.

Professor, Management Science and Information Systems

Ken Eastman, Ph.D. and Andrew Urich, J.D.

ABC – Always Be Charming: Business Etiquette Essentials

The key to getting ahead is getting along – with everyone with whom you work. Sure people are annoying but we need to learn how to coexist with them anyway. We also need to make sure that we are not subconsciously irritat­ing our coworkers. In this webinar you will learn skills that will help you meet the expectations of polite business society. Our goal is to help you dazzle others and build productive business relationships.

Andrew Urich

Andrew Urich, J.D.

Associate Professor, Department of Management

Bryan Edwards, Ph.D.

Succession Planning: Transferring Knowledge and Skills to the Younger Generation

Experienced employees leaving the workforce take with them years of knowledge so that a concern for many organizations is the transfer of company knowledge and values to their successors. In this session we will discuss how to develop an effective succession plan to fill the knowledge gap left by turnover and prepare for the future.

Selection Assessments: Choosing the Right Person

Selecting strong talent to meet the needs of organizations is crucial for building and maintaining a competitive advantage. In this session we will discuss best practices in selection with a particular emphasis on honesty and integrity testing.

Bryan Edwards

Bryan Edwards, Ph.D.

Associate Professor, Department of Management

Lee Manzer, Ph.D.

Storytelling: A Powerful Communication Tool

This webinar focuses on storytelling as a method to improve employee performance – using purposeful narrative to achieve a practical outcome with an individual, a community, or an organization.

3 Practical Ways to Enhance Customer Service

Enhance your awareness of the principles and techniques of establishing and maintaining good customer service through credibility, motivation and communication.

Goal Setting and Accountability

Effectiveness and efficiency in the workplace are essen­tial attributes of employees in your organization. This webinar will assist you in setting and achieving your goals for your own benefit and the benefit of your company. We will also discuss how to hold yourself and your employ­ees accountable for goals.

Lee Manzer

Lee Manzer, Ph.D.

Professor, Department of Marketing

Alexis Smith Washington, Ph.D.

Diversity and Inclusion

In this session, we will explore the ongoing challenge of constructing an inclusive workplace. We focus specifically on fundamental psychological processes of unconscious bias, as well as how they give rise to behavioral microaggressions (alienating acts of subtle bias) that further encourages dissension. The goal is to identify the tools to achieve greater inclusion and cooperation in their workplaces.


Alexis Smith Washington

Alexis Smith Washington, Ph.D.

Assistant Professor, Department of Management