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Oklahoma State University
center for executive and professional development

Spears School of Business at Oklahoma State University

Previous Speakers


Human Resources Webinar Series

Components of an Effective Performance Management Program

Correcting Behavior in the Workplace

rebecca greenbaum

Wednesday, May 8, 2013
Noon–1:15 p.m.
Instructor: Rebecca Greenbaum, Ph.D.

Leaders often find it uncomfortable to deliver unfavorable information, including instituting effective disciplinary measures. This webinar discusses common problems associated with discipline and how to overcome such challenges.

Rewarding and Motivating Performance

matt bowler
Wednesday, April 10, 2013

Noon–1:15 p.m.
Instructor: Matt Bowler, Ph.D.

This webinar will provide managers with the tools to get their employees to want to give their best effort at work. We will explore ways to find out what motivates each employee and how to translate that into employee rewards.

Performance Management

ken eastman

Wednesday, February 13, 2013
Noon–1:15 p.m.
Instructor: Ken Eastman, Ph.D.

Employee performance is too important to leave to a once-a-year discussion. In this session we will discuss what leaders can do to more effectively manage the performance of their employees. We will discuss the importance of setting clear performance standards and communicating expectations and evaluations with employees.

Demystifying Business Analytics

“Evidence-Based Decision Making”

Presented by the Department of Management Science and Information Systems and the Center for Executive and Professional Development, Spears School of Business, Oklahoma State University.

dursen delen

Dr. Dursun Delen is the William S. Spears Chair in Business Administration in the department of Management Science and Information Systems and is an internationally known expert in business analytics. Dr. Delen worked in the industry for over 10 years developing and delivering business analytics solutions to companies and federal agencies. He provides consulting services to businesses in assessing their information systems needs and developing state-of-the-art business analytics capabilities. 

He also has co-authored four books on business analytics, data mining, text mining and decision support systems. Dr. Delen received his Ph.D. in Industrial Engineering and Management from Oklahoma State University.

“Real-World Knowledge Discovery with Data Mining”
Tuesday, May 8, 2012 | 12:00–1:15 p.m.

Today’s businesses are under immense pressure to make the most out of their assets. Data is perhaps the most important asset for any organization. Data mining is the process of extracting useful knowledge from data in order to improve managerial decision making. Increasingly more capable hardware and software offerings are available for organizations to use data mining in supporting business decisions.


  • Understand the definition and motivation for data mining via real world examples
  • Learn the step-by-step process of conducting data mining projects
  • Become familiar with popular data mining methods and tools

“Understanding Text and Web Mining”
Tuesday, May 15, 2012 | 12:00–1:15 p.m.

More than 80% of data is in some type of unstructured, often textual, form. Text mining is the process of deriving novel information from a collection of textual data. One difficulty is that databases are designed for computer programs to process automatically, whereas text is written for people to read and understand. In this session you will learn processes applicable to text mining projects.


  • Understand the difference between data mining and text mining
  • Learn the step-by-step process of conducting text mining projects
  • Become familiar with popular text mining tools using practical examples

“Prescriptive Analytics with Optimization and Simulation”
Tuesday, May 22, 2012 | 12:00–1:15 p.m.

Prescriptive analytics is at the top of the analytics hierarchy. It promotes finding optimal solutions to complex business problems. Prescriptive analytics uses data and models to better understand business situations and prescribes the best course of action for the best business outcome.


  • Understand the need for and the nature of prescriptive analytics
  • Learn how to formulate and solve optimization type business problems
  • Learn how to develop and analyze simulation models for complex business problems

“Leading Through Relationships”

ken eastman

Oct. 12, 2011
11:00 a.m. – noon
Dr. Ken Eastman

Leading peers, employees, even bosses depends more on relationships than on authority. People tend to react negatively to orders even if they agree with such directions. Political skills are an essential component of building effective relationships with others. Unfortunately, many working Americans have a negative view of office politics. I believe that such characterizations of organizational politics are unfortunate and counterproductive. In this session, we will discuss the misperceptions surrounding office politics and the techniques that will enhance your ability to influence the hearts and minds of others.

“Leading Through Informal Social Networks”

matt bowler

Oct. 19, 2011
11:00 a.m. – noon
Dr. Matt Bowler

It has been said that companies succeed in spite of organizational charts, not because of them. In this session participants will learn the value of assessing the informal social networks within and between departments in the company that actually facilitate company success. The various types of informal social networks will be discussed including communication, trust, influence, advice, and even rudeness networks. Finally, participants will learn the value of social capital and how to properly harness that value.

“Leading With Fairness”

rebecca greenbaum

Nov. 2, 2011
11:00 a.m. – noon
Dr. Rebecca Greenbaum

When employees perceive that they are being treated unfairly by leaders, they are likely to respond in ways that are unfavorable for the leader and organization. Studies have shown that employees respond to leader unfairness by reducing job satisfaction, intending to leave the organization, reducing job performance, and engaging in counterproductive work behaviors. Although it makes intuitive sense that employees will respond unfavorably to leader unfairness, leaders may not be aware of when they are behaving unfairly. The “Leading with Fairness” Webinar reviews four types of fairness that are important to employees: (1) outcome fairness, (2) process fairness, (3) interpersonal fairness, and (4) informational fairness. Additionally, the Webinar discusses why employees care about each form of (un) fairness. The Webinar concludes by providing leaders with recommendations on leading with fairness and also points out that employees tend to respond unfavorably when they observe their leaders treating third-parties unfairly; thus, it is in a leader’s best interest to monitor the level of fairness he or she exhibits to all constituents.

“Leading Through Trust”

mark gavin

Nov. 16, 2011
11:00 a.m. – noon
Dr. Mark Gavin

Relationships are at the heart of every organization, and perhaps none is more central than that between a leader and follower. First and foremost, trust lies at the heart of a healthy, effective relationship. In this webinar, we will examine what trust means in an organizational context and why it matters to the leader, the follower and the organization. After establishing its importance and necessity, we will spend time considering practical steps that can be taken to build others’ trust in you.