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Oklahoma State University
center for executive and professional development

Spears School of Business at Oklahoma State University

Previous Speakers – OKC Consortium

Increasing Productivity through Accountability

Presented by Lee Manzer, Ph.D., Professor, Department of Marketing

Entitlement is a severe threat to productivity and individual initiative. Instead, focusing on accountability in your organization will increase productivity. This session investigates how such cultures are specifically created within organizations, how to recognize such creation variables, and what may be done to stem the growth of entitlement.

lee manzer

Tune Up Your Negotiation and Persuasion Skills

Presented by Andrew Urich, J.D., Associate Professor, Department of Management

Better negotiations lead to higher profits. Human interaction and persuasion are among the most important skills affecting your success in business today. These skills are particularly vital during formal and informal negotiations. This seminar will help you improve and sharpen their skills to help facilitate more successful negotiations. You will develop the ability to improve your negotiation strategy and execution based on an understanding of persuasion, critical thinking, and effective planning. Participants will also learn to identify factors that significantly impact negotiation outcomes through a series of discussions and group exercises.

This seminar combines research and actual case studies to facilitate significant and permanent improvements in your negotiation skills.

andy urich

Creating and Developing High Performance Teams

Presented by Raj Basu, Ph.D., Vice-President for Academic Affairs, OSU-Tulsa

High-performance teams don’t just happen. They are carefully built and well managed, and this is not always a smooth process. A key to strong, performance oriented, teams is building strong interpersonal relationships prior to the formation of teams. This seminar covers issues across the life span of teams, from deciding when to use them, to understanding their stages of development, to moving them toward high performance. Special attention will be given to the various challenges teams face in moving toward high performance (conflict, turning individuals into team players, motivation problems, team decision-making problems, etc.) and ways that teams can successfully navigate these obstacles. Both management and team members share responsibility for moving a team toward high- performance, and we will focus on both of these roles throughout the seminar. In addition to material delivery, we will make use of experiential exercises to demonstrate important team principles. This seminar is sponsored by the Department of Management and the Center for Executive and Professional Development in the Spears School of Business at Oklahoma State University.

raj basu

Developing the Strategic Middle Manager: The First Step Toward Organizational Renewal

Presented by James Pappas, Ph.D., Associate Professor, Department of Management

In today’s hypercompetitive marketplace, firms have moved away from the traditional goals of centralization and control and moved toward an emphasis on innovation and customer responsiveness. New developments in the business community (i.e., offshoring, outsourcing), suggest that this trend will be a mainstay for years to come. Though the requirements for long-term competitiveness are evolving, the role of middle managers within complex organizations has not kept pace. This seminar is designed to discuss new roles and opportunities of middle managers within complex organizations and re-cast their focus toward involvement and performance as critical participants in the strategy-making process. By doing so, middle managers will be shown how to utilize behaviors to influence upper management decisions, champion new ideas, help implement deliberate strategies, and add value to their organization. You also will explore how firms can harness new ideas from the middle of the organization to renew their core capabilities. A detailed explanation of how managers can utilize social connections and trust toward renewal will be explored. This seminar is appropriate for traditional middle managers as well as mid-level employees who have connections with both supervisors and subordinates.

james pappas

Business Process Improvement and Project Management

Presented by Marc Tower

The objective of this seminar is to provide participants with the basic tools to improve their businesses in meaningful ways. The result is lower costs, less errors, more efficient use of resources, better customer service and more engaged employees from applying these concepts to their business processes. Every business must constantly improve their processes to be successful. This seminar covers the basics of Business Process Improvement, including: terminology, identifying and selecting projects, planning, management and execution, analysis and measurement.

This session includes practical exercises and examples that can apply to any type of business, large or small.

Participants will be able to develop and successfully execute Business Process Improvement projects. You will learn basic project management and process mapping, including techniques and tools. You will also learn how to measure the results of work and how to monitor and adjust new processes. This seminar is presented by the OSU Department of Management and the Center for Executive and Professional Development.

marc tower

The Power of Influence

Presented by Andrew Urich, J.D., Associate Professor, Department of Management

Profitable relationships are the key to any successful enterprise. This program will help you develop the skills necessary to establish and maintain a productive working relationship with both outside clients and among individuals within your organization. This program focuses on the science and practice of persuasive communication skills as it applies to your need to “get your point across” or “get things done” while maintaining positive relationships.

This seminar relies on lecture, discussion and exercises for practical application of the concepts. Getting people to say “yes” is the backbone of any influence opportunity. This program brings influence research to the real world and introduces a system for planning and executing influence opportunities. The approach focuses on four key factors that increase the likelihood of building consensus in your position.

Consideration of these factors before any opportunity arises to influence others allows you to: (1) learn to break the barriers that often block your message; (2) craft a clearer message that will lead others to respond in a positive manner; (3) reach agreements on your terms: (4) develop the skills necessary to be an effective and well -received messengers; and (5) learn to avoid conflicts and confrontations.

andrew urich

Enhancing Employee Motivation Through Coaching

Presented by Raj Basu, Ph.D.

This seminar is designed to help you make the transition to first-line management. As organizations empower employees in great numbers, managers will need to focus more on coaching skills rather than controlling and directing. Leaders can learn how to enhance these skills in this session.

raj basu

Finding and Using Your Strengths To Be A Better Leaders

Presented by Kenneth Eastman, Ph.D.

This session will explore how you can become more productive and effective by leveraging your talents. Content will involve how being purpose-centered, internally directed, other-focused, and externally open can achieve greater outcomes for yourself and others. After this session, participants will have a greater understanding of their strengths, how to better use their strengths at work, and how to “lift” your performance with others. This session includes the StrengthsFinder assessment for each participant.

ken eastman

Energy Finance and Economic Analysis

Presented by Betty Simkins, Ph.D.

You will learn about the energy industry and be better prepared to understand and handle decision-making using leading tools and techniques. You will gain a working vocabulary of industry related concepts and terminology. The content will be based on lectures and case studies and will prepare you for interaction with financial professionals in the energy industry. You will analyze several case studies about actual companies operating in the energy industry. Case studies are unusual in that for some situations, there may be no fixed right or wrong answers. An answer can be justified based on sound assumptions and factual information can be viewed as correct and a right answer that is not justified can be incorrect.

betty simkins

The Energy Value Chain

Presented by Betty Simkins, Ph.D.

The seminar is to provide business professionals with a comprehensive introduction to the oil and gas industry with a focus on how value is added in the energy value chain. The energy value chain involves the process of linking specific functions from input to output (i.e., from upstream, midstream, through downstream) to enhance the economic value of the business throughout the value chain. As a result, you will gain an understanding of how each segment of the energy firm’s activities add value along the energy value chain. This will also help you better understand their own role in the value chain and how it relates to others in your company and to the industry.

betty simkins

ABC – Always Be Charming : Business Etiquette Essentials

Instructors – Andrew Urich, J.D. and Ken Eastman, Ph.D.

The key to getting ahead is getting along – with everyone with whom you work. Sure people are annoying but we need to learn how to coexist with them anyway. We also need to make sure that we are not subconsciously irritating our coworkers. In this webinar you will learn skills that will help you meet the expectations of polite business society. Our goal is to help you dazzle others and build productive business relationships.

andrew urich

ken eastman

Goal Setting and Accountability

Presented by Lee Manzer, Ph.D.

Effectiveness and efficiency in the workplace are essential attributes of employees in your organization. This webinar will assist you in setting and achieving your goals for your own benefit and the benefit of your company. We will also discuss how to hold yourself and your employees accountable for goals.

lee manzer

Basics of HR: Legal Aspects and Selection: Choosing the Right Person

Presented by Bryan Edwards, Ph.D.

This session will discuss the basic legal aspects of human resources you need to know as a manager. You will learn how to recruit, hire, discipline and terminate employees in a legal manner. You will discuss how to protect you and your organization from the damaging effects of bad employment decisions and how to deal with difficult employment law and employee relations issues such as staying in compliance, policy manuals and interviewing.

bryan edwards

Performance Management—Tying Performance to Goals

Presented by Bryan Edwards, Ph.D.

This session will help you understand performance evaluation as an on-going process to your management duties. You will discuss how to complete evaluations in an effective manner, give constructive feedback to your employees, how to find strengths and weaknesses of your employees and how to help them improve in an effective development plan.

bryan edwards

Project Management

Presented by Margaret White, Ph.D.

This session will discuss the key project management concepts and the project management process. You will learn how to define the project, set expectations, estimating and scheduling the work, working with budgets and executing the plan while measuring the progress as you go.

margaret white