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Oklahoma State University
Center for Executive and Professional Development

Spears School of Business at Oklahoma State University

Certificate of Effective Management and Leadership

Certificate of Effective Managment and Leadership

January – December 2019

Sessions offered in Tulsa at OSU-Tulsa and Oklahoma City at OSU-OKC

This Certificate of Effective Management and Leadership program will help you learn how to build and work effectively with teams, communicate effectively with individuals inside and outside your organization, and learn to resolve various types of conflict in the workplace. You will gain practical skills in managing projects while making agile decisions on behalf of your team and organization.

Who should attend?

Individuals in a front-line manager position or individual leaders that are in a management position.

Certificate of Effective Management and Leadership brochure

View Brochure

For more information:

405-744-5208

cepd@okstate.edu

Shaping Positive Organizational Culture and Values

Lee Manzer, Ph.D.

This program is designed to help organizations create a more interesting, playful, and productive workplace. FISH! helps to bring the concept of organizational culture to a practical level. It can be used to assist in the recruitment and retention of employees by stimulating attitude changes and employee accountability. Besides, it’s just FUN!

January 9, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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Lessons from Mt. Everest: Pro-Active Problem Solving and Agile Decision Making for Managers

Raj Basu , Ph.D.

This 3 hour case study uses the dramatic context of a Mount Everest expedition to reinforce learning in group dynamics and leadership. Participants are divided into teams and play different roles on a team of hikers attempting to summit the mountain. Participants must communicate and analyze information as a team in order to reach the top. Participants will learn how to build and lead teams more effectively.

February 5, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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Shifting Gears: From Managing to Leading (Webinar)*

Matt Bowler, Ph.D.

This program is designed to help managers “break the cycle” by providing them with the tools needed to become leaders. The key is for managers to shift most of their management responsibilities to their employees, thus leaving them more time to lead. Contrary to what some people believe, empowerment enhances a manager’s power by shifting the source of the power from command and control to leadership.

March 6-7, 2019

Webinar

10:00 a.m. – 11:30 a.m.

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Persuasive Writing: Harnessing the Power of Business Communication

James Stapp

One in nine Americans self-identify as working in sales, but the truth of the matter is, all of us spend a large portion of our work day getting others to make an exchange with us. This exchange can be based around money, but more often it includes other valuable commodities: time, attention, effort, ideas, or skills. This seminar focuses on the work of author and thought leader Daniel Pink and provides concrete ways for participants to positively transform their interactions and communication with colleagues, clients, superiors, and subordinates. The best part? You don’t have to like “sales” (or be a salesperson) to get something out of it.

April 10, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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The Power of Influence

Andrew Urich, J.D.

This seminar will help participants develop the skills necessary to establish and maintain productive working relationships through lecture, discussion, and exercises for practical application of the concepts. This program focuses on the science and practice of persuasive communication skills as it applies to your need to “get your point across” or “get things done” while maintaining positive relationships.

April 17, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Listening for Leaders: Improving Your Communication as a Manager

Kyle Eastham

One of the most important communications skills for a leader is the ability to listen. Professional listening includes listening for the message, emotions behind the message, and considering relevant questions. One must be able to hear facts without prejudgment or be distracted by other thoughts. You can improve your skills by being an active listener and it will impact and enhance your leadership ability.

May 1, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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A Manager's Guide to Mentoring

Raj Basu, Ph.D.

Your employee’s productivity is most directly impacted by your ability to mentor him or her. This session will focus on your ability to influence others during discussions, informal negotiations and personal interactions. Learn to break through the barriers that often block your message. You will develop the power necessary to be an effective and well-received messenger, learn to avoid conflicts and confrontations and use bargaining power to your advantage. These goals are achieved by identifying important factors that impact your ability to persuade and connect with others around you.

May 15, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Leading With Fairness

Lindsey Greco, Ph.D.

The “Leading with Fairness” presentation reviews four types of fairness that are important to employees: (1) outcome fairness; (2) process fairness; (3) interpersonal fairness; and (4) informational fairness. Additionally, the presentation discusses why employees care about each form of (un)fairness. The presentation concludes by providing leaders with recommendations on leading with fairness and also points out that employees tend to respond unfavorably when they observe their leaders treating third-parties unfairly; thus, it is in a leader’s best interest to monitor the level of fairness he or she exhibits to all constituents.

June 5, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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Email Etiquette

Kim McCrackin

Email is rapidly becoming the dominant form of business communication, and as business professionals, you will need to learn proper email etiquette to keep pace with this change. This seminar will present the advantages of using email in the work environment and how to write these messages to maximize effectiveness and efficiency. You also will learn some common pitfalls of email use that can quickly turn your writing efforts into wasted time. You will find that email can simplify your communication at work when you use the proper techniques and follow a few basic guidelines.

June 12, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Diversity and Inclusion (Webinar)*

Alexis Smith-Washington, Ph.D.

In this session, we will explore the ongoing challenge of constructing an inclusive workplace. We focus specifically on fundamental psychological processes of unconscious bias, as well as how they give rise to behavioral microaggressions (alienating acts of subtle bias) that further encourages dissension. The goal is to identify the tools to achieve greater inclusion and cooperation in their workplaces.

July 10-11, 2019

Webinar

10:00 a.m. – 11:30 a.m.

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Managing Confrontations

Bryan Edwards, Ph.D.

This session on managing confrontations addresses gaps between expectations and performance with a model that ensures individual and team effectiveness. Learn to hold people accountable, master face-to-face performance discussions, motivate without using power, enable without taking over, and move to action. It will make you a more effective leader and thereby improve the bottom line of your business. It will also improve the quality of your life, of your relationships, and of your organization.

August 21, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Performance Management

Bryan Edwards , Ph.D.

The effective leader knows how to motivate followers with quantitative and qualitative rewards. Although when thinking of rewards, you often only think of monetary compensation, recognition can be a very effective motivational tool. In this session, participants will review rewards and several approaches to motivation including goal setting, reinforcement theory, and equity. Participants also will learn how to reward people efficiently and to help employees motivate themselves.

August 28, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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Navigating Business Politics and Relationships

Ken Eastman, Dean, Ph.D.

This seminar is designed to debunk the myths surrounding organizational politics. Many people view politics as a negative, even unethical practice—something “good” people avoid. Politics, however, is a normal part of organizational life and can be a positive force for change. Different political tactics available to you will be discussed and what you can do to enhance your political skills. We will also discuss how you can more effectively interact with your boss.

September 17, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

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Leadership Skills for the Emerging Manager

Matt Bowler, Ph.D.

Transitioning to management can be super rewarding, but it is not without challenges. This session will introduce you to the intricacies of being a manager and a leader. Participants will explore the various sources of interpersonal power and how to properly use them. You will also learn about transitioning to a management role, how to manage workplace politics and effective leadership techniques. Attendees will participate in discussions and self-discovery assessments in order to learn to be effective leaders rather than just managers.

September 19, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Increasing Productivity Through Accountability

Lee Manzer, Ph.D.

Entitlement is a severe threat to productivity and individual initiative. Instead, focusing on accountability in your organization will increase productivity. This session investigates how such cultures are specifically created within organizations, how to recognize such creation variables, and what may be done to stem the growth of entitlement.

October 16, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Leading and Motivating Multiple Generations

Bryan Edwards, Ph.D.

Ever wonder how new hires could be so impatient or how your boss doesn’t quite understand social media? The answer largely lies here: For the first time, four generations are converging in the workplace. Examine how the different life experiences of Traditionals, Baby Boomers, Generation X, Millennials, and Generation Z create challenges in communicating and collaborating. You will also consider ways to bridge the generational divide.

November 13, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Strategic Planning for Managers

Toby Joplin, Ph.D.

This workshop is an interactive session that allows leaders to create a strategic plan “from soup to nuts.” During the workshop, participants will crystalize their values and document the organization’s purpose & mission. Based on the leaders’ vision for the organization’s future, the participants will then go through a SWOT Analysis. In total, this process creates a direct line of sight between the organization’s vision, its SWOT and its daily activities that allow both leaders and employees to understand how what they do on a daily basis contributes to the future success of the organization.

December 18, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Raj Basu, Ph.D., is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Matthew Bowler, Ph.D., is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Abbey Davis, MBA, is an Adjunct Instructor of Management in the Spears School of Business at Oklahoma State University and Director, Eastin Center for Career Readiness.

Kyle Eastham, School of Entrepreneurship; Executive in Residence, Spears School of Business at Oklahoma State University.

Ken Eastman, Ph.D., is Dean and holds the Norman & Suzanne Myers Endowed Chair for Excellence in Business Administration in the Spears School of Business at Oklahoma State University.

Bryan Edwards, Ph.D., is the Joe Synar Chair and an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Lindsey Greco, Ph.D., Assistant Professor for the Department of Management in the Spears School of Business at Oklahoma State University.

Toby Joplin, Ph.D., is an Clinical Assistant Professor of Management in the Spears School of Business at Oklahoma State University.

Kim McCrackin, Lecturer, Business Communication, Department of Management, Spears School of Business at Oklahoma State University and Coordinator, Learning Services Center at OSU-Tulsa.

Lee Manzer, Ph.D., is a Professor of Emeritus Marketing in the Spears School of Business at Oklahoma State University.

Andrew L. Urich, J.D., holds the Eastin Center Chair for Career Readiness at Oklahoma State University and is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Alexis Smith-Washington, Ph.D., is an Assistant Professor of Management in the Spears School of Business at Oklahoma State University.

James Stapp, Lecturer, Business Communication, Department of Management, Spears School of Business at Oklahoma State University.

  • All sessions are $250 per person
    • Excluded: Lessons from Mt. Everest: Pro-active Problem Solving and Agile Decision Making for Managers by Raj Basu - $270 per person
  • Attend 8 sessions in either Tulsa, Oklahoma City, or live webinars to earn the certificate.