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Oklahoma State University
center for executive and professional development

Spears School of Business at Oklahoma State University

Certificate of Effective Management and Leadership

Please check back for more information on the Spring 2018 programs

May – November 2017 | Oklahoma City, OK

Earn a Business Management Certificate

Sessions available for CPE and CEU credit

This Certificate of Effective Management and Leadership Program will help you learn how to build and work effectively with teams, communicate effectively with individuals inside and outside your organization, and learn to resolve various types of conflict in the workplace. You will gain practical skills in managing projects while making agile decisions on behalf of your team and organization.

Certificate of Effective Management and Leadership brochure

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Please check back for more information on the Spring 2018 programs!

Raj Basu, Ph.D., is the vice-president for student affairs for Oklahoma State University-Tulsa and an associate professor of management in the Spears School of Business at Oklahoma State University. Dr. Basu researches and teaches in the areas of leadership, employee performance, team building, and change management. He also consults with organizations in the aerospace, energy, financial services, technology, government and non-profit sectors.

Craig Wallace, Ph.D., is a Professor of Management in the Spears School of Business at Oklahoma State University, where he cofounded the world’s first Executive Ph.D. in Business program. He received his PhD from the I/O Psychology program at Georgia Tech and is a graduate of Wharton’s Advanced Management Program. He is an expert in the areas of Human Resources, Performance Management, Motivation & Leadership, Critical Communication & Conflict, Selection, Research & Statistical Methods, and Organizational Development.

Matt Bowler, Ph.D., is an Associate Professor of Management in the Spears School of Business at Oklahoma State University. He has worked with and given presentations to companies including Anadarko Petroleum, Chesapeake Energy, ONEOK, ConocoPhillips, CREC, Guardian Security (CSG), Lexmark, SMC Corporation, PharmaFab, Sleep Centers of Oklahoma, and PointBank. Dr. Bowler focuses his research on leadership, change, social networks, compensation, influence and citizenship behaviors in organizations. He teaches management topics, including leading change, building social capital, leadership, compensation and benefits, employee and labor relations, and management skills. He has received multiple teaching awards from the OSU MBA Student Association.

Jason F. Kirksey, Ph.D., is the Associate Vice President for Institutional Diversity and the Chief Diversity Officer at Oklahoma State University. He also continues to hold the rank of Associate Professor of Political Science at OSU. Dr. Kirksey served as the Director of the OSU Center for Africana Studies from 2007-2011. He holds a BA in both Political Science and Economics from Oklahoma State University (1989) and an MA in Political Science also from OSU (1991). He earned his Ph.D. in Political Science from the University of New Orleans in 1997. Dr. Kirksey brings approximately 20 years of experience teaching, researching, and studying issues related to diversity and inclusion.

Alexis Washington, Ph.D., is an Assistant Professor of Management in the Spears School of Business at Oklahoma State University. Dr. Washington received her doctorate in Organizational Behavior at the A. B. Freeman School of Business of Tulane University and her bachelor’s degree in psychology from Rice University. Her areas of expertise span workplace issues such gender, diversity and status, politics and influence, as well as the design and utility of health and safety training interventions.

Ken Eastman, Ph.D., is Dean and holds the Norman & Suzanne Myers Endowed Chair For Excellence in Business Administration in the Spears School of Business at Oklahoma State University. His research interests are mainly in the areas of leadership, extra-role behaviors, and organizational politics. He has published articles in such journals as the Academy of Management Review, Academy of Management Journal, Journal of Applied Social Psychology, Journal of Management Information Systems, and Journal of Business Ethics. He has presented over 200 seminars on topics such as leadership, Good to Great, performance management, generations at work, and organizational politics to such organizations as Blue Cross/Blue Shield, Chesapeake, ConocoPhillips, OG&E, the Oklahoma Department of Health, ONEOK, Lopez Foods, and Sonic Corporation.

Bryan Edwards, Ph.D., is the Joe Synar chair and associate professor of management specializing in human resource management and organizational behavior. Dr. Edwards is an expert in selection, training, performance management, leadership, organizational development, and team effectiveness. His current research interests are training and development, performance management, and organizational change and development. Dr. Edwards currently serves on the editorial boards of Journal of Management, Journal of Applied Psychology, Personnel Psychology, Journal of Business and Psychology. His research has been funded by the National Science Foundation, Material Handling Industry of America, Department of Defense, and other public and private agencies. Prior to coming to OSU, Dr. Edwards served on faculty at Tulane University and Auburn University.

Andrew L. Urich, J.D., holds the Eastin Center Chair for Talent Development at Oklahoma State University, where he is an Associate Professor of Management in the Spears School of Business. He also serves as the Director of Student Development in the Eastin Center for Talent Development. Professor Urich was a member of the Executive MBA faculty at Zayed University in Abu Dhabi & Dubai from 2004 to 2012. Prior to joining the faculty at OSU, he practiced law with a major corporate law firm in Ohio. Since 1993 he has presented at well over 1,000 corporate professional development programs and conventions in the areas of Influence, Negotiation, Ethics, Critical Thinking and Professional Image. Andrew has presented to clients such as Bank of Oklahoma, Blue Cross Blue Shield, Chesapeake Energy, Devon Energy, Halliburton, Phillips 66, Phillips Petroleum, QuikTrip, Tyson Foods and the United States Air Force.

Lee Manzer, Ph.D., is a Professor of Marketing at Oklahoma State University. He has several years of practical experience as a chemist, sales representative, and marketing research assistant for Dow Chemical Company. Dr. Manzer is a nationally-recognized expert on service implementation. In addition, he has presented hundreds of seminars on topics such as attitude change, accountability, and creating a service culture, for a variety of national organizations and associations, including energy and petrochemical companies, manufacturing firms, financial institutions, and public service agencies.

Individuals in a front-line manager position or individual leaders that are preparing to enter a management position.
  • Register for 8 or more sessions: $225 per session per person
  • Participants will attend a minimum of 8 out of 10 sessions in order to receive the OSU Certificate of Effective Management and Leadership. Participants may attend all ten sessions and are encouraged to do so.
  • Participants will earn .3 CEU’s (Continuing Education Units) for each session. CPE credit is also available upon request.
  • Individual (noncertificate track) participants are also encouraged to attend any session in which he or she desires to improve on their professional development skills.

The Manager as the Conflict Resolver

Dr. Raj Basu, Ph.D.

This highly engaging and informative session utilizes story-telling to explore the role of power in conflict management. Participants learn about sources of power available to them and ways in which they can cultivate personal and organizational power to effectively manage conflict.

March 9, 2017

1 – 4 pm

High Involvement Leadership

Dr. Craig Wallace

In this session you will learn the underlying principles of High Involvement Leadership (HIL) ® inclusive of Power, Information, Rewards, Knowledge, and Relationships. You will walk through two real-life cases studies that form the foundation of HIL. You will also have pre-program homework such that your team/subordinates complete the HIL Assessment using you, their leader, as the referent. During the program you will receive your HIL feedback report and together, we will work on an action plan for boosting your HIL with real, bottom-up analytics and feedback from your most important client – your team. You will leave this session with an action plan to increase your leadership skill set enabling you, your team, and your organization to reach new heights.

April 5, 2017

1 – 4 pm

Leading Change

Dr. Matt Bowler

Change is pervasive. Change is challenging. With the correct formula for leading and managing change, change can be exciting and profitable. This seminar introduces participants to the complexities and processes of change from the individual to the industry level. Change can come in the form of growth, restructuring, mergers, divestitures and reengineering. After attending this seminar participants will understand how change effects individuals, departments and companies. They will be given a set of tools for assessing change readiness, planning for change, implementing a change process, dealing with resistance to change and evaluating change initiatives.

May 9, 2017

1 – 4 pm

Diversity: The Logic and Common ¢ents of Diversity

Dr. Jason Kirksey

Cementing diversity as a core value equips organizations with the tools necessary to fully acknowledge, understand, accommodate, and respect the unique contributions that individuals provide to the overall value of the environment, regardless of their role within the organization. This seminar presents a practical approach to understanding the importance of supporting and advancing the value of diversity within an organization. You will learn to cultivate and strengthen the skills necessary to lead and motivate employees to value diversity throughout your organization. There is a business case for diversity, and you will learn some of the legal requirements organizations encounter related to diversity. Recruiting and maintaining a more diverse workforce is important for its social and economic impact on an organization.

June 7, 2017

1 – 4 pm

Men, Women, and Gender Roles (Webinar)

Dr. Lex Washington

This presentation covers the bases of gender rules including organizational culture, myths about men and women, worklife imbalances and continuing forms of sexism that harm both men and women. The discussion closes with a number of individual and organizational remedies for easing tensions caused by restrictive gender rules and advancing the development of both men’s and women’s skill, excellence and career success.

Part I: July 11, 1:00 p.m. – 2:30 p.m.

Part II: July 12, 1:00 p.m. – 2:30 p.m.

Developing Your Emotional Intelligence

Dr. Lex Washington

Nearly three hundred different company sponsored studies have demonstrated that the secret to excellent performance at work is emotional intelligence (EI). In this session, participants will learn a validated framework for emotional intelligence. Through a series of exercises, participants will build a personal vision and make a plan to increase their El in order to achieve that vision and move toward excellent performance.

July 13, 2017

1 – 4 pm

Managing Business Relationships and Careers

Dean Ken Eastman

This seminar is designed to debunk the myths surrounding organizational politics. Many people view politics as a negative, even unethical practice—something “good” people avoid. Politics, however, is a normal part of organizational life and can be a positive force for change. You will learn different political tactics available, what you can do to enhance your political skills, and how you can more effectively interact with your boss. Remember: politics is in the eye of the beholder.

August 17, 2017

1 – 4 pm

Managing Confrontations

Dr. Bryan Edwards

Is avoiding face-to-face accountability keeping you from getting the results you need? Whatever the issue–from poor performance or unrealistic expectations to lack of teamwork or strained relationships–it is likely that you’re experiencing the effects of a crucial confrontation that’s either avoided or managed poorly. Confrontations are about in-the-moment face-to-face accountability. Confrontations comprise the very foundations of accountability, and when they are handled poorly, they result in failed promises, missed expectations, lack of accountability, and bad behavior. Learn how to effectively manage confrontation and make rapid and substantial improvements in individual, team, and organizational results.

September 12, 2017

1 – 4 pm

The Power of Influence

Professor Andrew Urich

This seminar will help participants develop the skills necessary to establish and maintain productive working relationships through lecture, discussion, and exercises for practical application of the concepts. This program focuses on the science and practice of persuasive communication skills as it applies to your need to “get your point across” or “get things done” while maintaining positive relationships.

October 12, 2017

1 – 4 pm

Developing Effective Attitudes in the Workplace

Dr. Lee Manzer

The impact of attitudes on any work environment can be significant. Among the topics discussed in this seminar are how attitudes are formed, how they are organized, how they are changed, and how they affect one’s self-image. By having a better understanding of attitudes, you can become happier and more productive in the workplace.

November 9, 2017

1 – 4 pm