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Oklahoma State University
Center for Executive and Professional Development

Spears School of Business at Oklahoma State University

Certificate of Effective Management and Leadership

Certificate of Effective Managment and Leadership

January - December 2019

January - June 2020

Gain a certificate in one of the following by attending 8 sessions:

  • Certificate of Leadership and Effective Management
  • Tribal Leadership Certificate

Both the Certificate of Leadership and Effective Management and the Tribal Leadership Certificate will help you learn how to build and work effectively with teams, communicate effectively with individuals inside and outside your organization, and learn to resolve various types of conflict in the workplace.  You will gain practical skills in managing projects while making agile decisions on behalf of your team and organization.

Certificate of Leadership and Effective Management

This certificate is ideal for the following industries:

  • Service
  • Corporate
  • Banking
  • Hospitality
  • Healthcare
  • Government & Non-Profit

Tribal Leadership Certificate

This certificate is ideal for tribal:

  • Leaders
  • Managers
  • Elected Officials

January - December 2019

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January - June 2020
Certificate of Effective Management and Leadership brochure

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For more information:

405-744-5208

cepd@okstate.edu

Increasing Productivity Through Accountability

Lee Manzer, Ph.D.

Entitlement is a severe threat to productivity and individual initiative. Instead, focusing on accountability in your organization will increase productivity. This session investigates how such cultures are specifically created within organizations, how to recognize such creation variables, and what may be done to stem the growth of entitlement.

October 16, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Leading and Motivating Multiple Generations

Bryan Edwards, Ph.D.

Ever wonder how new hires could be so impatient or how your boss doesn’t quite understand social media? The answer largely lies here: For the first time, four generations are converging in the workplace. Examine how the different life experiences of Traditionals, Baby Boomers, Generation X, Millennials, and Generation Z create challenges in communicating and collaborating. You will also consider ways to bridge the generational divide.

November 13, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Strategic Planning for Managers

Toby Joplin, Ph.D.

This workshop is an interactive session that allows leaders to create a strategic plan “from soup to nuts.” During the workshop, participants will crystalize their values and document the organization’s purpose & mission. Based on the leaders’ vision for the organization’s future, the participants will then go through a SWOT Analysis. In total, this process creates a direct line of sight between the organization’s vision, its SWOT and its daily activities that allow both leaders and employees to understand how what they do on a daily basis contributes to the future success of the organization.

December 18, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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The Power of Influence

Andrew Urich, J.D.

The ability to influence others is the primary skill of leadership. This program will help you develop the skills necessary to establish and maintain a productive working relationship and to influence both outside clients and individuals within your organization. You will learn to: 1) Break the barriers that often block your message from getting through; 2) Embrace the mindset of a servant leader; 3) Walk in the shoes of others with a focus on finding mutually beneficial outcomes; 4) Develop the skills necessary to be an effective and well-received messenger; and 5) Learn to manage and reduce conflicts and confrontations

 

January 14, 2020

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

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Crucial Communications (Webinar)

Bryan Edwards, Ph.D.

This seminar will advise business owners, executives, and managers how to communicate more effectively when emotions are involved, the stakes are high and opinions vary. By better communicating, you will become a more effective leader and thereby positively impact the bottom line of your business 

January 21-22, 2020

9:00 am - 10:30 pm

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Developing Your Emotional Intelligence 

Lex Smith Washington, Ph.D.

Nearly three hundred different company sponsored studies have demonstrated that the secret to excellent performance at work is emotional intelligence (EI). In this session, participants will learn a validated framework for emotional intelligence, and will assess their own level of EI. Utilizing a self-assessment and discussion, you will build a personal vision and make a place for how to increase your emotional intelligence.

 

February 5, 2020

OSU-OKC

9:00 am - 12:00 pm

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SUPERSTAR! PUT YOUR TEAM AND COMPANY FIRST

Raj Basu, Ph.D.

This highly engaging and informative session is peppered with stories and anecdotes. It underscores that success and advancement in organizations is largely a function of purposefully engaging in good citizenship behaviors, being good team players, understanding what is important to our bosses, and helping co-workers. While individual performance matters, real superstars focus on others just not themselves.

February 19, 2020

OSU-Tulsa

9:00 am - 12:00 pm

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Introduction to Federal Indian Law:  Parts I & II* (Webinar)

Lindsay Robertson, J.D. Ph.D. & Taiawagi Helton, J.D.

The purpose is to introduce tribal leaders to important topics in Federal Indian Law, including the latest status of the Murphy vs. Carpenter Case *Tribal Leadership Certificate only

March 3-4, 2020

9:00 am - 10:30 pm

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Moving Into a Leadership Role (Webinar)

Matt Bowler, Ph.D.

Transitioning to management can be super rewarding; but, it is not without challenges. This session will introduce participants to the intricacies of being a manager and a leader. Participants will explore the various sources of interpersonal power and how to properly use them. They will also learn about transitioning to a management role, how to manage workplace politics and effective leadership techniques. Participants will participate in discussions, cases and self-discovery assessments in order to learn to be effective leaders rather than just managers.

March 11-12, 2020

9:00 am - 10:30 pm

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Growth Mindset: The Key to Strategic Development

Abbey Davis, MBA

It’s time to challenge the status quo when it comes to development. Research over the past 10-plus years is confronting long-standing beliefs around learning, performance and development. In this session, we’ll explore the research of Dr. Carol Dweck, Dr. K. Anders Ericsson, and Dr. Angela Duckworth to discuss new perspectives that will help you succeed in your own development efforts and support those that you lead. We’ll take a deep dive to understand how a Growth Mindset can help us be better leaders and how a specific process called Deliberate Practice can take our abilities to the next level. You’ll leave this session with tools, resources and an action plan to help you incorporate these lessons around mindset, practice and resilience into your daily leadership activities.

March 25, 2020

OSU-OKC

9:00 am - 12:00 pm

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Succession Planning: Developing the Next Generation of Leaders

Bryan Edwards, Ph.D.

Organizational success is highly dependent on the quality of talent employed by the organization. Most organizations hope that employees will learn important leadership skills through the “school of hard knocks,” and they have no systemized program for leadership development. This program is designed to provide you information on succession planning and management (SPM). We will discuss the fundamentals of SPM and provide you a framework which your organization can use to enhance leadership development. Effective succession planning and management is a comprehensive approach to talent identification and enrichment. After attending this program, you should be better equipped to develop your organization’s next generation of leaders.

April 8, 2020

OSU-Tulsa

9:00 am - 12:00 pm

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Speaking as a Leader: Compelling Presentations (Webinar):

Maribeth Kuzmeski, Ph.D.

Discover the secrets to designing, describing, and delivering a presentation that is heard, accepted, and acted upon. Whenever a leader is offered an opportunity to speak, it is an opportunity to make a positive and powerful impression. Gain the blueprint for creating memorable presentations with a strong opening, interactive elements, storytelling, and a powerful close. Powerful speaking skills increase influence and connection with an audience and are critical for introducing initiatives, increasing sales, team cohesiveness and productivity, and prospect and customer relationships.

April 22-23, 2020

9:00 am - 10:30 pm

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Introduction to Federal Indian Law:  Parts I & II* (Webinar)

Lindsay Robertson, J.D. Ph.D. & Taiawagi Helton, J.D. 

The purpose is to introduce tribal leaders to important topics in Federal Indian Law, including the latest status of the Murphy vs. Carpenter Case *Tribal Leadership Certificate only

March 3-4, 2020

9:00 am - 10:30 pm

Enroll Now

Moving Into a Leadership Role (Webinar):

Matt Bowler, Ph.D.

Transitioning to management can be super rewarding; but, it is not without challenges. This session will introduce participants to the intricacies of being a manager and a leader. Participants will explore the various sources of interpersonal power and how to properly use them. They will also learn about transitioning to a management role, how to manage workplace politics and effective leadership techniques. Participants will participate in discussions, cases and self-discovery assessments in order to learn to be effective leaders rather than just managers.

March 11-12, 2020

9:00 am - 10:30 pm

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Persuasive Communication: Skills for Navigating the Workplace

James Stapp

How much of your day is spent answering email, participating in meetings and conference calls, proposing big ideas in memos, or working on something tangible for a proposal? All these activities require moving others to action. All of us spend a large portion of our workday getting others to make an exchange with us. This exchange can be based around money, but more often it includes other valuable commodities: time, attention, effort, ideas, or skills. This seminar focuses on the work of author and thought leader Daniel Pink and provides concrete ways for participants to positively transform their interactions and communication with colleagues, clients, superiors, and subordinates.

May 6, 2020

OSU-OKC

9:00 am - 12:00 pm

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Outperforming the Competition Through Employee Engagement

Abbey Davis, MBA

According to a recent Gallup poll, only 33% of employees are engaged at work in the United States. Their research also states that work groups who perform in the top quartile of employee engagement, outperform bottom quartile units by 22% in profitability and 21% in productivity. With this significant of an impact on bottom line results, how can we better leverage employee engagement to drive organizational performance? In this session, participants will learn more about the strategic advantages employee engagement can offer and what leaders can do to foster an engaged workforce.

May 27, 2020

OSU-Tulsa

9:00 am - 12:00 pm

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Time Care: Getting Control of Your Time and Your Life

Mac McCrory, Ed.D.

In today’s world professionals must balance the demands of both work and personal life. This seminar focuses on proper planning, decision-making, and goal setting to prioritize your life goals and learning to attain short-term objectives to achieve these goals.

May 6, 2020

OSU-OKC

9:00 am - 12:00 pm

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Basics of Social Media Branding (Webinar)

Kinda Wilson, MBA

In this session, participants will learn how to create a targeted strategy to most effectively use the social media platforms that fit their company’s goals and targeted markets. They will discover how to create a framework for consistently branding their company through social media and learn the newest tools and trends in social media.

June 10-11, 2020

9:00 am - 10:30 pm

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Email Etiquette

Kim McCrackin

Email is rapidly becoming the dominant form of business communication, and as business professionals, you will need to learn proper email etiquette to keep pace with this change. This seminar will present the advantages of using email in the work environment and how to write these messages to maximize effectiveness and efficiency. You also will learn some common pitfalls of email use that can quickly turn your writing efforts into wasted time. You will find that email can simplify your communication at work when you use the proper techniques and follow a few basic guidelines.

 

TBA

Raj Basu, Ph.D., is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Matthew Bowler, Ph.D., is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Abbey Davis, MBA, is an Adjunct Instructor of Management in the Spears School of Business at Oklahoma State University and Director, Eastin Center for Career Readiness.

Kyle Eastham, School of Entrepreneurship; Executive in Residence, Spears School of Business at Oklahoma State University.

Ken Eastman, Ph.D., is Dean and holds the Norman & Suzanne Myers Endowed Chair for Excellence in Business Administration in the Spears School of Business at Oklahoma State University.

Bryan Edwards, Ph.D., is the Joe Synar Chair and an Associate Professor of Management in the Spears School of Business at Oklahoma State University. 

Lindsey Greco, Ph.D., Assistant Professor for the Department of Management in the Spears School of Business at Oklahoma State University.

Taiawagi Helton, J.D., is the W. DeVier Pierson Professor of Law in the College of Law at The University of Oklahoma.

Maribeth Kuzmeski, Ph.D., is a Clinical Assistant Professor of Marketing & International Business in the Spears School of Business at Oklahoma State University.

Toby Joplin, Ph.D., is an Clinical Assistant Professor of Management in the Spears School of Business at Oklahoma State University.

Kim McCrackin, Lecturer, Business Communication, Department of Management, Spears School of Business at Oklahoma State University and Coordinator, Learning Services Center at OSU-Tulsa.

Lee Manzer, Ph.D., is a Professor of Emeritus Marketing in the Spears School of Business at Oklahoma State University.

Mac McCrory, Ed.D., is an Adjunct Instructor of Management in the Spears School of Business at Oklahoma State University.

Lindsay Robertson, J.D., Ph.D., is the Faculty Director, Center for the Study of American Indian Law and Policy, Chickasaw Nation Endowed Chair in Native American Law, and Sam K. Viersen Family Foundation Presidential Professor in the College of Law at The University of Oklahoma.

Andrew L. Urich, J.D., holds the Eastin Center Chair for Career Readiness at Oklahoma State University and is an Associate Professor of Management in the Spears School of Business at Oklahoma State University.

Alexis Smith Washington, Ph.D., is an Assistant Professor of Management in the Spears School of Business at Oklahoma State University.

James Stapp, Lecturer, Business Communication, Department of Management, Spears School of Business at Oklahoma State University.

Kinda Wilson, MBA, is an Adjunct Instructor of Marketing & International Business in the Spears School of Business at Oklahoma State University.

  • All sessions are $250 per person
    • Excluded: Lessons from Mt. Everest: Pro-active Problem Solving and Agile Decision Making for Managers by Raj Basu - $270 per person
  • To receive a discount, register in 8 sessions in either Tulsa, Oklahoma City or live webinars
  • Attend 8 sessions in either Tulsa, Oklahoma City, or live webinars to earn the certificate.

Diversity and Inclusion (Webinar)*

Alexis Smith Washington, Ph.D.

In this session, we will explore the ongoing challenge of constructing an inclusive workplace. We focus specifically on fundamental psychological processes of unconscious bias, as well as how they give rise to behavioral microaggressions (alienating acts of subtle bias) that further encourages dissension. The goal is to identify the tools to achieve greater inclusion and cooperation in their workplaces.

July 10-11, 2019

Webinar

10:00 a.m. – 11:30 a.m.

Shaping Positive Organizational Culture and Values

Lee Manzer, Ph.D.

This program is designed to help organizations create a more interesting, playful, and productive workplace. FISH! helps to bring the concept of organizational culture to a practical level. It can be used to assist in the recruitment and retention of employees by stimulating attitude changes and employee accountability. Besides, it’s just FUN!

January 9, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

Shifting Gears: From Managing to Leading (Webinar)*

Matt Bowler, Ph.D.

This program is designed to help managers “break the cycle” by providing them with the tools needed to become leaders. The key is for managers to shift most of their management responsibilities to their employees, thus leaving them more time to lead. Contrary to what some people believe, empowerment enhances a manager’s power by shifting the source of the power from command and control to leadership.

March 6-7, 2019

Webinar

9:00 a.m. – 10:30 a.m.

Persuasive Writing: Harnessing the Power of Business Communication

James Stapp

One in nine Americans self-identify as working in sales, but the truth of the matter is, all of us spend a large portion of our work day getting others to make an exchange with us. This exchange can be based around money, but more often it includes other valuable commodities: time, attention, effort, ideas, or skills. This seminar focuses on the work of author and thought leader Daniel Pink and provides concrete ways for participants to positively transform their interactions and communication with colleagues, clients, superiors, and subordinates. The best part? You don’t have to like “sales” (or be a salesperson) to get something out of it.

April 10, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

The Power of Influence

Andrew Urich, J.D.

This seminar will help participants develop the skills necessary to establish and maintain productive working relationships through lecture, discussion, and exercises for practical application of the concepts. This program focuses on the science and practice of persuasive communication skills as it applies to your need to “get your point across” or “get things done” while maintaining positive relationships.

April 17, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

Listening for Leaders: Improving Your Communication as a Manager

Kyle Eastham

One of the most important communications skills for a leader is the ability to listen. Professional listening includes listening for the message, emotions behind the message, and considering relevant questions. One must be able to hear facts without prejudgment or be distracted by other thoughts. You can improve your skills by being an active listener and it will impact and enhance your leadership ability.

May 1, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

A Manager's Guide to Mentoring

Raj Basu, Ph.D.

Your employee’s productivity is most directly impacted by your ability to mentor him or her. This session will focus on your ability to influence others during discussions, informal negotiations and personal interactions. Learn to break through the barriers that often block your message. You will develop the power necessary to be an effective and well-received messenger, learn to avoid conflicts and confrontations and use bargaining power to your advantage. These goals are achieved by identifying important factors that impact your ability to persuade and connect with others around you.

May 15, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

Leading With Fairness

Lindsey Greco, Ph.D.

The “Leading with Fairness” presentation reviews four types of fairness that are important to employees: (1) outcome fairness; (2) process fairness; (3) interpersonal fairness; and (4) informational fairness. Additionally, the presentation discusses why employees care about each form of (un)fairness. The presentation concludes by providing leaders with recommendations on leading with fairness and also points out that employees tend to respond unfavorably when they observe their leaders treating third-parties unfairly; thus, it is in a leader’s best interest to monitor the level of fairness he or she exhibits to all constituents.

June 5, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

Lessons from Mt. Everest: Pro-Active Problem Solving and Agile Decision Making for Managers

Raj Basu, Ph.D.

This 3 hour case study uses the dramatic context of a Mount Everest expedition to reinforce learning in group dynamics and leadership. Participants are divided into teams and play different roles on a team of hikers attempting to summit the mountain. Participants must communicate and analyze information as a team in order to reach the top. Participants will learn how to build and lead teams more effectively.

August 6, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m.

Managing Confrontations

Bryan Edwards, Ph.D.

This session on managing confrontations addresses gaps between expectations and performance with a model that ensures individual and team effectiveness. Learn to hold people accountable, master face-to-face performance discussions, motivate without using power, enable without taking over, and move to action. It will make you a more effective leader and thereby improve the bottom line of your business. It will also improve the quality of your life, of your relationships, and of your organization.

August 21, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.

Performance Management

Bryan Edwards , Ph.D.

The effective leader knows how to motivate followers with quantitative and qualitative rewards. Although when thinking of rewards, you often only think of monetary compensation, recognition can be a very effective motivational tool. In this session, participants will review rewards and several approaches to motivation including goal setting, reinforcement theory, and equity. Participants also will learn how to reward people efficiently and to help employees motivate themselves.

August 28, 2019

OSU-OKC

9:00 a.m. – 12:00 p.m

 

Navigating Business Politics and Relationships

Ken Eastman, Dean, Ph.D.

This seminar is designed to debunk the myths surrounding organizational politics. Many people view politics as a negative, even unethical practice—something “good” people avoid. Politics, however, is a normal part of organizational life and can be a positive force for change. Different political tactics available to you will be discussed and what you can do to enhance your political skills. We will also discuss how you can more effectively interact with your boss.

September 17, 2019

OSU-OKC

1:00 p.m. – 4:00 p.m.

 

Leadership Skills for the Emerging Manager

Matt Bowler, Ph.D.

Transitioning to management can be super rewarding, but it is not without challenges. This session will introduce you to the intricacies of being a manager and a leader. Participants will explore the various sources of interpersonal power and how to properly use them. You will also learn about transitioning to a management role, how to manage workplace politics and effective leadership techniques. Attendees will participate in discussions and self-discovery assessments in order to learn to be effective leaders rather than just managers.

September 19, 2019

OSU-Tulsa

9:00 a.m. – 12:00 p.m.